Frequently Asked Questions

General Mobile Phone Pairing

1. Turn on the 20S EVO and press the Phone Button for 5 seconds until the LED flashes red and blue alternately and you hear multiple beeps. You will hear a voice prompt saying Phone pairing.

2. Search for Bluetooth devices on your mobile phone. Select the 20S EVO in the list of the devices detected on the mobile phone.

3. Enter 0000 for the PIN. Some mobile phones may not ask for the PIN.

4. The mobile phone confirms that pairing has completed and the 20S EVO is ready to use. You will hear a voice prompt from the 20S EVO saying Your headset is paired.

5. If the pairing process is not completed within three minutes, the 20S EVO will return to stand-by mode.

NFC Mobile Phone Pairing

You can quickly pair your mobile phone using NFC (Near Field Communication) technology with your NFC-enabled mobile phone.

1. Make sure that your mobile phone has the NFC function turned on and that the phone screen is active.

2. Turn on the 20S EVO and remove the main unit from the clamp unit.

3. Place your mobile phone over the back side of the 20S EVO so that the NFC detection area of each device touches each other.

4. Follow the pairing instructions that appear on your phone. If a passcode is required, enter “0000”.

5. The mobile phone confirms that pairing has completed and the 20S EVO is ready to use.  

 

The Bluetooth audio device must be paired with the 20S EVO by following the “Bluetooth Stereo Device Pairing” procedures. The 20S EVO supports the Audio/Video Remote Control Profile (AVRCP), so if your Bluetooth audio device also supports the AVRCP, you can use the 20S EVO to remotely control music playback. Not only can you adjust the volume but you can also use the functions such as play, pause, next track and previous track. If the Audio Multitasking feature is enabled, you can listen to the music while having an intercom conversation.

1. To adjust the volume, rotate the Jog Dial.

20S-EVO_-_Music_Adjust_Volume.PNG

2. To play or pause music, press and hold the Jog Dial for 1 second until you hear a double beep.

20S-EVO_-_Music_Adjust_Play_and_Stop.PNG

3. To track forward or track back, rotate while pressing the Jog Dial clockwise or counter clockwise.

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1. Single tap the Jog Dial to start intercom with the first intercom friend and double tap the Jog Dial to start intercom with the second intercom friend.

To start intercom with the third intercom friend and above, triple tap the Jog Dial to enter into friend selection mode. Rotate the Jog Dial to select a friend and tap once more to initiate the intercom with that friend.

2. Press and hold for 2 seconds to end any intercom, or use the voice command, “End Intercom”. Or, you can single tap the Jog Dial to end intercom with the first intercom friend and double tap the Jog Dial to end intercom with the second intercom friend.

To end intercom with the third intercom friend and above, triple tap the Jog Dial to enter into friend selection mode. Rotate the Jog Dial to select a friend and tap once more to end intercom with that friend. Also, use the voice command, “Intercom [one~nine]” to end each
intercom.

 

  1st Intercom Friend 2nd Intercom Friend 3rd and 9th intercom friend
Start Intercom Single Tap Double Tap Triple Tap -> Rotate To Select Friend -> Single Tap
End Intercom Single Tap Double Tap Triple Tap -> Rotate To Select Friend -> Single Tap
End any Intercom Press and Hold for 2 seconds Press and Hold for 2 seconds Press and Hold for 2 seconds

1. To restore the 20S EVO to factory default settings, press and hold the Phone Button for 12 seconds until the LED shows solid red and you hear double beeps. You will hear a voice prompt saying “Factory reset”.

2. Within 5 seconds, press the Jog Dial to confirm reset. The headset will be restored to factory setting and switched off automatically. You will hear a voice prompt saying Headset reset, good-bye.

3. If you press the Phone Button or don’t press the Jog Dial within 5 seconds, the reset attempt is canceled and the headset returns to stand-by mode. You will hear a voice prompt saying Canceled".