Frequently Asked Questions

Charging

You can charge the headset by connecting the supplied USB power & data cable into a computer’s USB port or USB wall charger. You can use any standard micro USB cable to charge the units. The charging LED turns red while charging and turns blue when fully charged. You can also use the dual battery charger included in the package. It takes about 2.5 hours to be completely charged.

 

WARNING
When charging the battery, use only the approved charger provided by the manufacturer. Use of a non-approved charger may cause fire, explosion, leakage, and other hazards which may also reduce the life time or performance of the battery.

Note:
Any 3rd party USB charger can be used with Sena products if the charger is approved by either the FCC, CE, IC or other locally approved agencies that Sena accepts.

CAUTION
Please make sure to take off your Tufftalk Lite while charging. The headset automatically turns off during charging.

 

Powering On and Off

To power on the headset, press the Center Button and the (+) Button for 1 second at the same time while hearing ascending beeps and a voice prompt, “Hello”.

To power off the headset, press the Center Button and the (+) Button for 1 second at the same time while hearing descending beeps and a voice prompt, “Goodbye”.

Installing the Headset (Hard Hat Mount Earmuff Type)

1. Attach the headsets to each side of the hard hat by sliding them into the left and right slots of the hard hat. The headset with the microphone should be mounted on the left side of the hard hat.

2. Organize the cables under the hard hat suspensions.

 

Note:

- If the rubber pad on the inner surface of the bracket-top begins to fray, replace it with the included pad.

- If the Type A Hard Hat Adapters do not fit in the left and right slots of the hard hat, replace them with the Type B Hard Hat Adapters. Refer to the following procedure:

1. Loosen the screws and remove the Type A Hard Hat Adapters and the top covers.

2. Assemble the Type B Hard Hat Adapters and the top covers, and tighten the screws.

 

 

Volume Adjustment

You can easily adjust the volume by tapping the (+) Button or the (-) Button. You will hear a beep when the volume reaches the maximum or minimum level. The volume is set and maintained independently at different levels for each audio source even when you reboot the headset. For example, once you set the volume for mobile phone handsfree, it will not change even if you adjust the volume for your Bluetooth MP3 music. However, if you adjust the volume during standby mode, it will affect volume levels of every audio source.

 

WARNING

Use of the product at a high volume for a long period of time may damage your eardrums or hearing ability. Keep the volume at a modest level to prevent damage.

If you want to restore the headset to factory default settings, use the Factory Reset in the configuration menu. The headset automatically restores the default settings and turns off.

1. Go to the Configuration Menu.

2. To restore factory default settings on the Tufftalk Lite, tap the (+) Button or the (-) Button until you hear a voice prompt, “Factory reset”, and tap the Center Button to confirm. The Tufftalk Lite powers off with a voice prompt, “Headset reset, goodbye”.

Fault Reset

When the Tufftalk Lite is not working properly or is in faulty status for any reason, you may reset by pushing the pin-hole reset button located below the Center Button. Separate the left ear cup and insert a paper clip into the reset pin-hole and press the reset button for a second with light pressure. The Tufftalk Lite will be switched off. Restart the system and try again. This will not restore the headset to factory default settings.

 

The Tufftalk Lite operates in the following or der of priority:

Mobile phone (highest)
Intercom
Music sharing by Bluetooth stereo music
FM Radio
Bluetooth stereo music (lowest)

A lower priority function is always interrupted by a higher priority function. For example, stereo music is interrupted by intercom call, and an intercom conversation is interrupted by an incoming mobile phone call.

Mobile Phone Pairing - Mobile Phone, Bluetooth Stereo Device

1. To enter the voice configuration menu, press and hold the Center Button for 10 seconds until you hear the voice prompt, “Configuration menu”.

2. By tapping the (+) Button, you will hear the voice prompt, “Phone pairing”.

3. Enter 0000 for the PIN. Some mobile phones may not ask for the PIN.

4. The mobile phone confirms that pairing has been completed and the Tufftalk Lite is ready to use. You will hear a voice prompt, “Your headset is paired”.

5. If the pairing process is not completed within three minutes, the Tufftalk Lite will return to stand-by mode.

 

Note:

If the Bluetooth connection between the headset and a mobile phone is disconnected, press the Center Button for 3 seconds until you hear a high-toned single beep to recover the Bluetooth connection immediately.

If the Bluetooth connection between the headset and a media player is disconnected, press the Center Button for 1 second to recover the Bluetooth connection and play.

 

Second Mobile Phone Pairing - Second Mobile Phone and SR10

Typical Bluetooth headsets can connect with only one Bluetooth device, but a second mobile phone pairing allows the headset to connect with another Bluetooth device such as a second mobile phone, an MP3 Player, or the Sena SR10, the Bluetooth adapter.

1. To enter the voice configuration menu, press and hold the Center Button for 10 seconds until you hear the voice prompt, “Configuration menu”.

2. Tap the (+) Button until you hear a voice prompt, “Second mobile phone pairing”.

3. Search for Bluetooth devices on your mobile phone. Select the Sena Tufftalk Lite in the list of the devices detected on the mobile phone.

4. Enter 0000 for the PIN. Some mobile phones may not ask for the PIN.

5. The mobile phone confirms that the pairing has completed and the Tufftalk Lite is ready to use. You will hear a voice prompt, “Your headset is paired”.


Note:

If you have two audio (A2DP) devices connected to your headset then the audio from one device will interrupt the audio from the other device. For example, if you are playing music from the primary mobile phone, then it can be interrupted by playing music from the secondary mobile phone and vice versa.

The Sena SR10 is a Bluetooth two-way radio adapter for group communication, and uses Hands-Free Profile. The incoming audio from the two-way radio via SR10 is heard in the background while having an intercom conversation or a mobile phone call.

 

A2DP Stereo Music Only

1. To enter the voice configuration menu, press and hold the Center Button for 10 seconds until you hear the voice prompt, “Configuration menu”.

2. Tap the (+) Button four times and you will hear the voice prompt, “Media selective pairing”.

3. Search for Bluetooth devices on your smartphone. Select Sena Tufftalk Lite in the list of devices detected on your phone.

4. Enter 0000 for the PIN. Some mobile phones may not ask for the PIN.

HFP for Phone Call Only

1. To enter the voice configuration menu, press and hold the Center Button for 10 seconds until you hear the voice prompt, “Configuration menu”.

2. Triple tap the (+) Button and you will hear the voice prompt, “Phone selective pairing”.

3. Search for Bluetooth devices on your smartphone. Select Sena Tufftalk Lite in the list of devices detected on your phone.

4. Enter 0000 for the PIN. Some mobile phones may not ask for the PIN.

 

1. When you have an incoming call, simply tap the Center Button to answer the call.

2. You can also answer the incoming call by loudly speaking any word of your choice if Voice Activated Phone Answering (VOX Phone) is enabled, unless you are connected to intercom.

3. To end a call, press the Center Button for 2 seconds, or wait for the called person to end the call.

4. To reject a call, press the Center Button for 2 seconds while the phone is ringing.

5. There are several ways to make a phone call:

–– Enter numbers on your mobile phone’s keypad and make a call. Then the call is automatically transferred to the headset.

–– In stand-by mode, press the Center Button for 3 seconds, to activate the voice dialing of your mobile phone. For this, the voice dialing function must be available on the mobile phone. Refer to your mobile phone manual for further instruction.

Note:

If you have two phones connected to your headset and you have an incoming call from the second phone during the call of the first phone, then you may still receive the call from the second phone. In this case, the call from the first phone is on waiting mode. If you end a call, then it will automatically guide you to the first phone call.

 


Enabling/Disabling Voice Activated Phone Answering (Default: Enable)

If this feature is enabled, you can answer incoming calls by voice. When you hear a ringtone for an incoming call, you can answer the phone by saying a word such as “Hello” loudly or by blowing air into the microphone. VOX phone is temporarily disabled if you are connected to intercom. If this feature is disabled, you have to tap the Center Button to answer an incoming call.

You can change this setting using the Sena Smartphone App.

 

Speed Dialing

You can quickly make a phone call by using the voice speed dial menu.

1. To enter into the voice speed dial menu, press and hold the (+) Button for 3 seconds and you will hear a mid-toned single beep and a voice prompt, “Speed dial”.

2. Tap the (+) Button or the (-) Button to navigate between the menus. You will hear voice prompts for each menu item.

3. Tap the Center Button to select a voice menu among the followings:

(1) Last number redial
(2) Speed dial 1
(3) Speed dial 2
(4) Speed dial 3
(5) Cancel

4. After selecting the last number redial menu, you will hear a voice prompt, “Last number redial”. Then, to redial the last phone call number, tap the Center Button.

5. To call one of the speed dials, tap the (+) Button or the (-) Button to navigate between the menus until you hear a voice prompt, “Speed dial (#)”. Then, tap the Center Button.

6. If you want to exit the speed dial immediately, tap the (+) Button or the (-) Button until you hear voice prompt, “Cancel”, and tap the Center Button. If you do not press any button within 15 seconds, the Tufftalk Lite will exit the voice speed dial menu and go back to stand-by mode.

Note:

- Make sure that you connect the mobile phone and the headset to use the
speed dial function.

- You need to assign speed dial numbers before using the speed dial.

 

 

You can start sharing music with an intercom friend using Bluetooth stereo music during a two-way intercom conversation. When you terminate music sharing, you can go back to the intercom conversation. To start or terminate sharing music, press the Center Button for 1 second during an intercom conversation. To track forward or track back, press and hold the (+) Button or the (-) Button for 1 second.

Note:

Both you and your intercom friend can remotely control music playback such as track forward and track back.

Bluetooth Stereo Music

The Bluetooth audio device must be paired with the Tufftalk Lite. The Tufftalk Lite supports the Audio/Video Remote Control Profile (AVRCP), so if your Bluetooth audio device also supports the AVRCP, you can use the Tufftalk Lite to remotely control music playback. Not only can you adjust the volume but you can also use functions such as play, pause, next track and previous track.

1. To play or pause music, press the Center Button for 1 second.

2. To adjust the volume, tap the (+) Button or the (-) Button.

3. To track forward or track back, press the (+) Button or the (-) Button for 1 second.

 

FM Radio On and Off

To turn on the FM radio, press the (-) Button for 1 second until you hear mid-toned double beeps sound. You will then hear a voice prompt, “FM on”. To turn off the FM radio, press the (-) Button for 1 second until you hear a voice prompt, “FM off”. When you power it off, the Tufftalk Lite will remember the last station frequency. When you power it on, the last station frequency will be playing.

 

With the temporary preset function, you may temporarily preset stations automatically without changing the existing preset stations. Tap the (+) Button three times to automatically scan for 10 temporary preset stations. The temporary preset stations will be cleared when the system is powered off.

Scan and Save

“Scan” is the function that automatically searches station frequencies, starting from the current frequency and up. To use the scan function, please follow the procedures below:

1. Press the (+) Button for 1 second. Then the current station frequency moves upward to find other station frequencies.

2. If the tuner finds a station, it stays at the station frequency for 8 seconds, then scanning to the next station frequency.

3. Scan function stops when you press the (+) Button for 1 second again.

4. To save a station while scanning frequencies, tap the Center Button when at that station. You will hear a voice prompt from the Tufftalk Lite, “Save preset (#)”. The station will be saved as the
next preset number.

5. All stations preset during “Scan”, will overwrite previously set stations.

Seek and Save

“Seek” is the function that searches for station to station frequencies. To use the “Seek” function, please follow the pr ocedure below:

1. Double tap the (+) Button or the (-) Button to search down or up the station dial.

2. If the tuner finds a station while searching frequencies, it stops the seek function.

3. To save the current station, press and hold the Center Button for 3 seconds until you hear a voice prompt, “Preset (#)”.

4. Tap the (+) Button or the (-) Button in order to select which preset number you want for that specific station. You can save up to 10 preset stations. (You may cancel the preset operation by waiting approximately 10 seconds. You will then hear “Save preset cancelled”. You can also tap the (+) Button or the (-) Button until you hear “Cancel”. Tap the Center Button to confirm cancellation.
You will then hear “Save preset cancelled”.)

5. To save the current station, press the (+) Button for 1 second. You will then hear a voice prompt, “Save preset (#)”.

6. To delete the saved station in the preset number, press the (-) Button for 1 second. You will then hear a voice prompt, “Delete preset (#)”.

 

Region Selection

You can select the proper FM frequency region from the Sena Device Manager. With the region setting, you may optimize the seek function to avoid unnecessary frequency ranges.

 

Enabling/Disabling Voice Prompts (Default: Enable)

You can disable voice prompts by software configuration settings, but the following voice prompts are always on.

– Voice prompts for headset configuration settings menu
– Voice prompts for battery level indicator
– Voice prompts for speed dial
– Voice prompts for FM radio functions

Enabling/Disabling Audio Boost (Default: Disable)

Enabling Audio Boost increases the overall maximum volume. Disabling Audio Boost reduces the overall maximum volume, but delivers more balanced sound.

You can change this setting in the Sena Smartphone App.

Enabling/Disabling Sidetone (Default: Disable)

Sidetone is audible feedback of your own voice. It helps you to naturally speak at the correct level according to varying helmet noise conditions. If this feature is enabled, you can hear what you are
speaking during an intercom conversation or a phone call.

You can change this feature in the Sena Smartphone App.

 

You can set the configuration of the Tufftalk Lite by the voice menu instruction described below.

1. To enter into voice configuration menu, press and hold the Center Button for 10 seconds until you hear high-toned double beeps. You will also hear a voice prompt, “Configuration menu”.

2. Tap the (+) Button or the (-) Button to navigate between the menus. You will hear voice prompts for each menu item as below.

3. You can enable/disable a feature or execute a command by tapping the Center Button.

4. If no button is pressed within 10 seconds, the Tufftalk Lite will exit the configuration and go back to stand-by mode.

5. If you want to exit the configuration immediately, tap the (+) Button or the (-) Button until you hear a voice prompt, “Exit configuration”, and tap the Center Button.

 

The voice prompt for each menu item is as below:

 

Low Battery Warning

When the battery is low, the blinking blue LED in stand-by mode turns to red and you will hear a voice prompt, “Low battery”.

Checking the Battery Level

You can check the battery level in two different ways when the headset is powering on.

 

By LED Indicator

When the headset is powering on, the red LED flashes rapidly
indicating the battery level.

4 flashes = High, 70 ~ 100%
3 flashes = Medium, 30 ~ 70%
2 flashes = Low, 0 ~ 30%

 

By Voice Prompt Indicator

When you power on the headset, keep pressing the Center Button and the (+) Button simultaneously for 3 seconds until you hear three, hightoned beeps. Then you will hear a voice prompt indicating the battery level. However, if you release the buttons as soon as the headset turns on, you will not hear a voice prompt for the battery level indication.


Note:

1. The battery performance may be reduced over time with usage.

2. Battery life may vary depending on conditions, environmental factors, functions of the product in use, and devices used with it.

 

The Tufftalk Lite supports firmware upgrades. You can update the firmware using the Sena Device Manager. Please visit Sena Bluetooth website at www.sena.com to check the latest software downloads.

Sena Device Manager

The Sena Device Manager allows you to upgrade the firmware and configure the device settings directly from your PC. Using this software, you can assign speed dial presets, FM radio frequency
presets and more. It is available for both Windows and Mac. For more information on downloading the Sena Device Manager, please visit www.sena.com.

 

Sena Smartphone App

The Sena Smartphone App allows you to configure device settings and read the User’s Guide and the Quick Start Guide. Pair your phone with your Tufftalk Lite headset. Run the Sena Smartphone App and you can configure its settings directly from your smartphone. You can download the Sena Smartphone App for Android or iPhone from www.sena.com/headset-app/.