Frequently Asked Questions

Powering On and Off

Press and hold the Jog Dial and the Phone Button at the same time for 1 second to turn the system on or off.

Powering On

 

 

Powering Off

 

The Bluetooth system can be charged using many common methods via the supplied USB power & data cable:

1. Plugged into a computer’s USB port.

2. With a USB-equipped AC adapter via a wall-outlet charger.

Charging the Bluetooth System

Depending upon the charging method, the Bluetooth system will be fully charged in about 3 hours.

WARNING: When charging the battery, use only the approved charger provided by the manufacturer. Use of a non-approved charger may cause fire, explosion, leakage, and other hazards which may also reduce the life time or performance of the battery.

Note:
• Please make sure to take off your helmet while charging. The Bluetooth system automatically turns off during charging.

• Any 3rd party USB charger can be used with Sena products if the charger is approved by either the FCC, CE, IC or other locally approved agencies that Sena accepts.

 

Checking the Battery Level

There are two ways to check battery level:

1. Visually, with LEDs when powering on.

Battery Level - Visual Method

 

2. Audible method: press and hold the Jog Dial and the Phone Button for more than 5 seconds. as the Bluetooth system powers on. A prompt will announce the remaining battery level.

Note:
1. The battery performance may be reduced over time with usage.
2. Battery life may vary depending on conditions, environmental factors, functions of the product in use, and devices used with it. 

Audible Method

Note: When the battery is low while in use, you will hear a voice prompt saying “Low battery”.

 

Volume Adjustment

You can raise or lower the volume by rotating the Jog Dial. Volume is set and maintained independently at different levels for each audio source (i.e. phone, intercom), even when the Bluetooth system is rebooted.

Volume up


Volume down


WARNING: Use of the product at a high volume for a long period of time may damage your eardrums or hearing ability. Keep the volume at a modest level to prevent damage.

Making and Answering Calls

Answer/End a Call

Note:
• You can also answer the mobile phone by tapping the Jog Dial.
• You can also end the mobile phone by pressing the Jog Dial for
2 seconds.


Reject a Call


Make a Call with Voice Dialer

 

 

Playing Music with Bluetooth Devices

1. To play or pause music, press and hold the Jog Dial for 1 second until you hear a double beep.

2. To adjust the volume, rotate the Jog dial.

3. To track forward or back, rotate while pressing the Jog Dial clockwise or counter clockwise.

 

 

Music Sharing

You can share the music you’re listening to with an Intercom Friend during an intercom conversation. To start or terminate sharing music, press the Jog Dial for 1 second during an intercom conversation until you hear a double beep. Both you and your Intercom Friend can control music playback.

 

Mobile Phone Pairing

1. Press and hold the Phone Button for 5 seconds until you hear a voice prompt, “Phone pairing”.

Access Phone Pairing


2. With your mobile phone in Bluetooth-pairing mode, select Savage in the list of devices detected.

3. If your mobile phone asks for a PIN, enter 0000.

 

 


Additional Mobile Phone, GPS, MP3 Players or Sena SR10 Two-way Radio Adapter

1. To pair the second mobile phone, press and hold the Jog Dial for 5 seconds and tap the Phone Button.

Access Second Mobile Phone Pairing

2. With your mobile phone in Bluetooth-pairing mode, select Savage in the list of devices detected.

3. If your mobile phone asks for a PIN, enter 0000.

 

Pairing with the Remote Control

1. Turn on the Bluetooth system and the Remote Control device.

2. Execute Remote Control Pairing in the Bluetooth System Configuration Menu.

3. Enter pairing mode in the Remote Control device. The Bluetooth system will automatically connect with the Remote Control device in pairing mode. You will hear a voice prompt, “Remote control connected” when they are successfully paired.

 

Deleting All Bluetooth Pairing Information

A Delete All Bluetooth Pairing Information setting can be found in
the Bluetooth System Configuration menu. Tap the Phone Button when in this menu to Delete All Bluetooth Pairing Information stored in the Bluetooth system.

Access Delete All Pairings in the Bluetooth System Configuration Menu

 

When the Bluetooth system is not working properly, you can easily reset the unit. When the USB charging & data cable connects a power supply to the system, the system will automatically be turned off and a fault reset will occur.

Fault Reset

 


Note: Fault Reset will not restore the Bluetooth system to factory default settings.

 

Factory Reset

To erase all of your settings and start fresh, the Bluetooth system can be restored to factory default settings using the Factory Reset feature.

Access Factory Reset

Intercom Pairing

Up to three other people can be paired with the helmet for Bluetooth intercom conversations.

1. Press and hold the Jog Dial of two Bluetooth systems for 5 seconds until you hear the voice prompt “Intercom Pairing”.

2. Tap the Jog Dial on either Bluetooth system and wait until the LEDs of both turn blue.

3. Repeat steps 1 and 2 to pair with Intercom Friends (B), (C), (D).

 

 

Two-Way Intercom
You can start or end an intercom conversation with an Intercom Friend by tapping the Jog Dial.

1. Tap one for Intercom Friend 1.

2. Tap twice for Intercom Friend 2.

3. Tap three times for Intercom Friend 3.

 

Multi-Way Intercom enables conference-call-style conversations with up to three Intercom Friends at the same time. While Multi- Way Intercom is in progress, mobile phone connection is temporarily disconnected. However, as soon as Multi-Way Intercom terminates, the mobile phone connection will be reestablished.

Starting a Three-Way Intercom Conference

You (A) can have a Three-Way Intercom Conference with two other Intercom Friends (B & C) by establishing two intercom connections simultaneously.

1. Pair your Bluetooth system (A) with those of two other Intercom Friends (B & C).

2. Start an intercom conversation with one of the two friends in your intercom group. For example, you (A) may start an intercom conversation with the Intercom Friend (B). Or, Intercom Friend (B) may start an intercom call with you (A).

3. Then, you (A) can call the second Intercom Friend (C), or the second Intercom Friend (C) may join the intercom by making an intercom call to you (A).

4. Now you (A) and two Intercom Friends (B & C) are having a Three-Way Intercom Conference.

 

 

FM Radio On/Off

To turn on or shut off the FM Radio, press the Phone Button for 1 second until you hear a double beep.

 

Scan and Save Radio Stations

The “Scan” function automatically searches for radio stations, starting with the current station’s frequency, then up from there.

1. Double tap the Phone Button to scan for stations.

2. The Sena tuner pauses at each station it finds for 8 seconds before moving to the next.

3. To save the current station, tap the Phone Button. The station will be saved as the next preset number.

4. To stop scanning, double tap the Phone Button.

 

 

Seek and Save Radio Stations

The “Seek” feature searches for radio stations.

1. Rotate while pressing the Jog Dial clockwise or counter-clockwise to search down or up the station dial.

2. To save to current station, press and hold the Jog Dial for 1 second until you hear the voice prompt, “Preset (#)”.

3. Rotate the Jog Dial to navigate through the preset numbers that you want to store.

4. Tap the Jog Dial to save the station in the preset number you choose. Or, Tap the Phone Button to delete the station from memory.