Frequently Asked Questions
To power on the SM10, slide the Power Switch to on. The Blue and Red LEDs will turn on. To power off, slide the Power Switch to off.
You can check the battery level when the SM10 is powering on.
LED Indicator
When the SM10 is powering on, the Red LED flashes rapidly
indicating the battery level.
4 flashes = High, 70~100%
3 flashes = Medium, 30~70%
2 flashes = Low, 0~30%
Bluetooth pairing with the first headset
1. Turn on the Bluetooth headset (Refer to the headset user guide).
2. Place the Bluetooth headset in pairing mode (Refer to the headset user guide).
3. Turn on the SM10.
4. Press the Pairing Button for 5 seconds until the Blue LED is rapidly flashing.
5. The SM10 will detect the Bluetooth headset nearby and connection will be made accordingly.
6. If the first headset is connected, the Blue LED will slowly flash.
Bluetooth pairing with the second headset
1. Turn on the second Bluetooth headset. (Refer to the headset user guide).
2. Place the second Bluetooth headset in pairing mode (Refer to the headset user guide).
3. Press the Pairing Button for 9 seconds until the Red LED is rapidly flashing.
4. The SM10 will detect the Bluetooth headset nearby and connection will be made accordingly.
5. If the second headset is connected, the Red LED will slowly flash.
Reset to Factory Default Settings
1. Power on the SM10, press the Pairing Button on the SM10 for 14 seconds until the Blue and Red LED is rapidly flashing.
2. Within 10 seconds, press Pairing Button to confirm reset. The SM10 will be restored to factory settings and returns to standby mode.
3. If you don’t press the Pairing Button within 10 seconds, the reset attempt is canceled and the SM10 returns to standby mode
Fault Reset
If the SM10 is not working properly or is in a faulty status for any reason, you may reset by pushing the small reset button at the back of the SM10 Main Unit. By using a paper clip or a pencil
tip, lightly press and hold the reset button for 1 second. The SM10 will be switched off and automatically switched on again. Turn the SM10 back on to use it. However, this will not restore
the SM10 to factory default settings.