LIMITED PRODUCT WARRANTY, DISCLAIMERS, AND LIMITATIONS
Limited Warranty
Limited Warranty
Sena Technologies, Inc. (“Sena”) guarantees the product quality based on the technical specification stated in the product manual, and data regarding product warranty. Here, product warranty extends to the product only.
Warranty Period
Sena warrants the products shall conform to and perform in accordance with published technical specifications and the accompanying written materials, and shall be free of defects in materials and workmanship, from the date of purchase by the first consumer purchaser of the product in accordance with the chart below:
| Product Category | Level | Warranty Period-Plan | Products |
|---|---|---|---|
| Motorcycles > Helmet | Basic | Helmet integrity – 2 years Electronics – 2 years | Outrush Series Outstar OutForce OutRide |
| Standard | Helmet integrity – 3 years Electronics – 2 years | Savage Cavalry Series Momentum Series | |
| Premium | Helmet integrity – 5 years Electronics – 3 years | Impulse Stryker | |
| Motorcycles > Communication | |||
| Standard | 2 years | 3 Series 5 Series 10 Series 20S Series 30K Series 50S-01 (Model # SP75) 50R-01 (Model # SP76) ACS SF Series SMH Series Spider Series SRL SRL2 | |
| Premium | 3 years | 50 Series (Model # SP113) SRL-EXT SRL-Mesh | |
| Motorcycles > Camera | |||
| Standard | 2 years | 10C Series Prism Series | |
| Premium | 3 years | 50C | |
| Cycling > Helmet | |||
| Standard | Helmet integrity – 2 years Electronics – 2 years | X1 Series R1 Series M1 Series R2 Series Rumba C1 | |
| Cycling > Communication | |||
| Standard | 2 years | pi | |
| Outdoor > Helmet | Standard | Helmet integrity – 2 years Electronics – 2 years | Latitude Series |
| Outdoor > Communication | Standard | 2 years | Snowtalk 2 Expand Series SPH10 |
| Industrial > All | Standard | 2 years | Tufftalk Series MeshPort Adapters |
The PowerPro Mount and Powerbank devices have a Warranty Period of only one (1) year from the date of purchase by the first consumer purchaser of these products.
Termination
Quality warranty of the product becomes effective on the date of initial purchase. In addition, the quality warranty of the product expires when the warranty period expires. However, in the following cases, the warranty will be terminated prematurely.
- In the event the product has been sold or transferred to a third party.
- In the event the manufacturer's name, serial number, product label, or other markings have been modified or removed.
- In the event any unauthorized person has tried to disassemble, repair, or modify the product.
Notice and Waiver
By buying and using this product, you relinquish considerable legal rights including any claim for compensation for damages. Therefore, be certain to read and understand the following terms and conditions before using the product. Use of this product will constitute consent to this agreement, and forfeiture of rights to all claims. If you do not consent to all the terms and conditions of this agreement, return the product for a refund.
- You must completely understand and accept all risks (including those occurring due to any careless behavior of yours or others) which may occur during the use of this product.
- You are responsible for ensuring that your medical condition permits usage of the product and that you are in sufficient physical condition for using any device which can be used with it. In addition, you must ensure that the product does not limit your abilities and that you are able to use it safely.
- You must be an adult who can take responsibility for using the product.
- You must read and understand the following warnings and alerts:
- Sena, together with employees, managers, partners, subsidiaries, representatives, agents, supporting firms and suppliers, sole sellers of Sena (collectively referred to as “the company”) recommend that, before using the product and similar devices of any brands including its derivative models, you collect any relevant information in advance and be entirely prepared in terms of weather, traffic situation, and road conditions.
- When you use the product while you operate any vehicle or equipment such as motorcycles, scooters, mopeds, ATVs, or quad-bikes (hereinafter called “transportation means”), you need to follow the safety precautions provided by the manufacturer of the vehicle.
- When you use the product, use good judgment; never use it under the influence of alcohol.
- You must read and completely understand all terms and conditions of legal rights and warnings that are involved in using the product. In addition, usage of the product constitutes acceptance of all terms and conditions regarding waiver of rights.
Warranty Exclusions
Reasons for Limited Liabilities
If you do not return the product after purchasing it, you relinquish all rights to liabilities, loss, claims, and claims for reimbursement of expenses (including attorney's fees). Therefore, Sena will not be liable for physical injury, death, or any loss or damage of transportation means, possessions, or assets which belong to you or third parties that may have occurred while you use the product. Further, Sena will not be liable for any substantial damage not related to the condition, environment, or malfunction of the product. All risks related with the operation of the product depend entirely on the user regardless of its use by the initial purchaser of a third party. Use of this product may violate local or national laws. In addition, be aware once again that correct and safe use of the product is entirely your responsibility.
Limitation of Liability
TO THE FULL EXTENT ALLOWED BY LAW, SENA EXCLUDES FOR ITSELF AND ITS SUPPLIERS ANY LIABILITY, WHETHER BASED IN CONTRACT OR TORT (INCLUDING NEGLIGENCE), FOR INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY KIND, OR FOR LOSS OF REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR DATA, OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE, USE, PERFORMANCE, FAILURE, OR INTERRUPTION OF ITS PRODUCTS, EVEN IF SENA OR ITS AUTHORIZED RESELLER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND LIMITS ITS LIABILITY TO REPAIR, REPLACEMENT, OR REFUND OF THE PURCHASE PRICE PAID, AT SENA’S OPTION. THIS DISCLAIMER OF LIABILITY FOR DAMAGES WILL NOT BE AFFECTED IF ANY REMEDY PROVIDED HEREIN SHALL FAIL OF ITS ESSENTIAL PURPOSE. IN ANY CASE, THE TOTAL COMPENSATION LIABILITIES OF SENA OR ITS SALES AGENTS SHALL NOT EXCEED THE PRICE PAID FOR THE PRODUCT BY THE PURCHASER.
Liabilities Disclaimer
In addition to damages that may occur due to the use of the product, Sena will not be liable for damages of the product that occur due to the following events.
- In the event the product is misused or used for purposes other than its intended purposes.
- In the event the product is damaged because the user does not follow the content of the product manual.
- In the event the product is damaged because it has been left unattended or has undergone any other accident.
- In the event the product is damaged because the user has used any parts or software which are not provided by the manufacturer.
- In the event the product is damaged because the user has disassembled, repaired, or modified it in such way as is not explained in the product manual.
- In the event the product is damaged by a third party.
- In the event the product is damaged due to Acts of God (including fire, flood, earthquake, storm, hurricane or other natural disasters)
- In the event the surface of the product is damaged by use.
Warranty Service
To obtain product warranty service, send the defective product, at your expense, to the manufacturer or the seller along with proof of purchase (a receipt that shows the purchase date, a product registration certificate of the Website, and other relevant information). Take necessary measures to protect the product. In order to get a refund or replacement, you must include the whole package as it was purchased. Sena will provide free-of-charge repair or replacement service for the defective product if we can find a defect and confirm such defect is under the product warranty and during the warranty period.