Frequently Asked Questions
Powering On
Press the Center Button and the (+) Button at the same time for 1 second to power on. The blue LED turns on and you will hear ascending beeps and “Hello”.
Powering Off
Tap the Center Button and the (+) Button simultaneously (you don’t need to press and hold in order for the system to power off). The red LED turns on for about 2 seconds until it turns off completely and you will hear “Goodbye” and descending beeps.
The charging LED beside the charging port turns red while charging, and turns to blue when the headset is fully charged. It takes about 2.5 hours to be completely charged. You can use the
SMH10R while it is charging. This is especially helpful when you use a cigarette charger for a long road trip.
You can charge the SMH10R on a helmet by connecting the supplied USB power & data cable or cigarette charger. You can use any standard micro-USB cable to charge the SMH10R.
You can check the battery level in two different ways when the
headset is powering on.
LED Indicator
When the headset is powering on, the red LED flashes rapidly
indicating the battery level.
4 flashes = High, 70~100%
3 flashes = Medium, 30~70%
2 flashes = Low, 0~30%
Voice Prompt Indicator
When you power on the headset, keep pressing the Center Button
and the (+) Button simultaneously for several seconds until you
hear high tone triple beeps. Then you will hear a voice prompt
indicating the battery level. However, if you release the buttons as
soon as the headset turns on, you will not hear the voice prompt
giving the battery level indication.
You can easily adjust the volume by tapping the (+) Button or the (-) Button. You will hear a beep when the volume reaches maximum or minimum level. The volume is set and maintained independently at different levels for each audio source even when you turn the headset off and on. For example, once you set the volume for mobile phone handsfree, it will not change even if you adjust the volume when you hear Bluetooth MP3 music. So you can always maintain the preferred optimum volume level for each audio source.
Go in to the configuration menu.
1. To enter the voice configuration menu, press and hold the Center Button for 12 seconds until you hear the voice prompt, “Configuration menu”.
2. By tapping the (+) Button, you will hear the voice prompt, “Phone pairing”.
3. Search for a Bluetooth device on your mobile phone. Select Sena SMH10R in the list of devices detected on the mobile phone.
4. Enter 0000 for the PIN. Some mobile phones may not ask for a PIN.
5. The mobile phone confirms that pairing has completed and the SMH10R is ready to use. You will hear the voice prompt, “Your headset is paired”.
6. If the pairing process is not completed within three minutes, the SMH10R will return to stand-by mode.
You can listen to voice instruction from Bluetooth GPS navigation. Some GPS systems use a mobile phone profile (HFP, Hands-Free Profile) and others use a stereo music profile (A2DP, Advanced Audio Distribution Profile). Most motorcycle specific GPS systems use a mobile phone profile for turn-by-turn voice instruction. You can simultaneously use a mobile phone and a GPS which uses a mobile phone profile by one of the following procedures.
Multipoint GPS Pairing:
If you use GPS only for turn-by-turn voice instructions, not for Bluetooth stereo music streaming, multipoint pairing is recommended for the GPS connection. Multipoint Bluetooth pairing allows the SMH10R to connect two HFP devices at the same time: mobile phone and GPS navigation. Follow the steps below to pair the GPS using multipoint pairing.
1. To enter the voice configuration menu, press and hold the Center Button for 12 seconds until you hear the voice prompt, “Configuration menu”.
2. Double tap the (+) Button then you will hear the voice prompt, “Multipoint pairing”.
3. If you want to pair a second mobile phone, search for the Bluetooth device on your mobile phone, and select Sena SMH10R in the list of devices detected on the mobile phone.
4. Enter 0000 for the PIN. Some mobile phones may not ask for the PIN.
5. The mobile phone confirms that pairing has completed and the SMH10R is ready to use. You will hear the voice prompt, “Your headset is paired”.
Note:
If you want to pair a GPS by multipoint pairing, search for the Bluetooth device on the GPS screen, and select Sena SMH10R
at step 3.
The SMH10R can be paired with up to three other headsets for
Bluetooth intercom conversation.
1. Turn on the two SMH10R headsets (A and B) that you would like to pair with each other.
2. Press and hold the Center Button for 5 seconds, then you will hear a mid-tone single beep and the voice prompt, “Intercom pairing”.
3. Simply tap the Center Button of any one of the two headsets A or B and wait until the LEDs of both headsets turn to blue and intercom connection is automatically established. The two SMH10R headsets A and B are paired with each other for intercom conversation. If the pairing process is not completed within one minute, the SMH10R will return to stand-by mode.
4. You can make other pairings between headsets A and C, and between headsets A and D by following the same procedure as above.
5. The intercom pairing queue is “Last-Come, First-Served”. If a headset has multiple paired headsets for intercom conversations, the last paired headset is set as the “first intercom friend”. The previous intercom friend becomes the “second intercom friend”, and “third intercom friend”.
Note:
For example, after the pairing procedures listed above, headset D is the first intercom friend of headset A. Headset C is the second intercom friend of headset A, and headset B is the third intercom friend of headset A.
Start and End Two-way Intercom
1. You can start a one-on-one intercom conversation with any intercom friend by tapping the Center Button: Single tapping to intercom with the first intercom friend, double tapping for the
second intercom friend, or triple tapping for the third intercom friend.
2. To terminate a one-on-one intercom conversation, single tap the Center Button. This will end the intercom conversation.
Start Three-way Intercom
You (A) can have a three-way conference intercom with two other SMH10R friends (B & C) by establishing two intercom connections at the same time. While a three-way conference intercom is in progress, the mobile phone connection of all three participants would be temporarily disconnected, but as soon as the conference intercom terminates or one of the participants leaves the intercom, all mobile phones would be automatically reconnected. During the conference intercom, if you have an incoming mobile phone call, terminate the conference intercom to automatically reconnect the mobile phone and receive the call.
1. You (A) need to be paired with two other friends (B & C) for three-way conference intercom.
2. Start an intercom conversation with one of the two friends in your intercom group. For example, you (A) may start an intercom conversation with intercom friend (B). Or intercom friend (B) may start an intercom call with you (A).
3. The second intercom friend (C) may join the intercom by making an intercom call to you (A).
4. Now you (A) and two SMH10R intercom friends (B & C) are having a three-way conference intercom.
You can have four-way conference intercom with three other SMH10R users by adding one more intercom participant to the three-way intercom. While you are having three-way intercom, a new participant (D), who is an intercom friend of your intercom friend (C), may join the conference intercom by making an intercom call to your intercom friend (C). Please note that in this case, the new participant (D) is an intercom friend of (C), not of you (A).
As in the case of three-way intercom, you can completely exit from the four-way conference intercom or just disconnect a single intercom connection. 1. Press the Center Button for 1 second until you hear a beep to terminate four-way conference intercom. It terminates the intercom connections between you (A), and your intercom friends (B) and (C). 2. Tap or double tap the Center Button to disconnect the intercom connection with one of the two intercom friends accordingly. However, when you disconnect the second friend (C) by double tapping the Center Button, you will be disconnected with the third participant (D) as well. This is because the third participant (D) is connected with you via the second friend (C).
Mobile Phone Call Making and Answering
1. When you have an incoming call, tap the Center Button to answer the call.
2. You can also answer the incoming call by loudly speaking any word of your choice if Voice Activated Phone Answering is enabled, unless you are connected to intercom.
3. To end a call, press the Center Button for 2 seconds until you hear a mid-tone single beep, or wait for the called person to end the call.
4. To reject a call, press the Center Button for 2 seconds until you hear a beep while the phone is ringing.
5. There are several ways to make a phone call:
- Enter numbers on your mobile phone keypad and make a call. Then the call is automatically transferred to the headset.
- In stand-by mode, press the Center Button for 3 seconds, to activate the voice dialing of your mobile phone. You will hear a high tone single beep. Your mobile phone has to support voice dialing. Refer to your mobile phone manual for further instructions.
Note:
1. If you are using multipoint mobile phone connection and you have an incoming call from the second phone during the call of the first phone, then you may still receive the call from second
phone. In this case, the call from the first phone is on waiting mode. If you end a call, then it will automatically guide you to the first phone call.
2. If you are using multipoint connection of mobile phone and GPS, you may not be able to listen to the GPS voice instruction during the phone call.
You can listen to stereo music from your Bluetooth wireless audio device. The Bluetooth audio device must be paired with the SMH10R by following the “Bluetooth Stereo Device Pairing”
procedures described in chapter 7.3. The SMH10R supports the Audio/Video Remote Control Profile (AVRCP), so if your Bluetooth audio device also supports AVRCP, you can use the SMH10R
to remotely control music playback. You can not only adjust the volume but also use functions such as play, pause, next track and previous track.
1. To adjust the volume, tap the (+) Button or the (-) Button.
2. To play or pause music, press the Center Button for 1 second until you hear a mid-tone double beep.
3. To track forward or track back, press the (+) Button or the (-) Button for 1 second until you hear a mid-tone single beep.
You can stop music streaming while you are listening to the music by pressing the (-) Button for 4 seconds until you hear high tone double beeps.
You can start sharing music with an intercom friend using Bluetooth stereo music during a two-way intercom conversation. When you terminate music sharing, you can go back to the intercom
conversation. To start or terminate sharing music, press and hold the Center Button for 1 second during an intercom conversation until you hear a double beep and you and your intercom friend
will listen to or terminate sharing music. To track forward or track back, press the (+) Button or the (-) Button for 1 second until you hear a mid-tone single beep.
Go to the configuration menu.
To restore factory default settings on the SMH10R, tap the (+) Button or the (-) Button until you hear the voice prompt, “Factory reset”. Tap the Center Button to confirm. The SMH10R powers off with a voice prompt, “Headset reset, goodbye”.
Note:
You can also enter the factory reset menu by pressing and holding the (+) Button and the Center Button at the same for 12 seconds. Tap the Center Button to confirm.
When the SMH10R is not working properly or is faulty for any reason, you may reset it by pushing the pin-hole reset button at the front of the headset main unit. Insert a paper clip into the reset pinhole and press the reset button for a second using light pressure. The SMH10R will be switched off, and you have to turn the system back on and try again. However, this will not restore the headset to the factory default settings.