Frequently Asked Questions


To enter into remote control pairing mode, tap the (+) Button or the (-) Button until you hear a voice prompt,“Remote control pairing”.  Then tap the Center Button to enter into remote control pairing mode. The headset will automatically exit from the configuration menu.

When the SF Series are not working properly or is in faulty status for any reason, you may reset by gently pushing the pin-hole reset button on the back of the main unit. Insert a paper clip into the reset pin-hole and press the reset button for a second with light pressure. The SF Series will be switched off. Restart the system and try again. This will not restore the headset to factory default settings.