Frequently Asked Questions
You can view and download the full User's Guide for the R2 via the link below.
R2 User Guide | Sena
By simply pairing your phone with your Bluetooth system, you can use
the Sena Cycling App for quicker, easier setup and management.
• App Features
- Music, Device settings, Quick Start Guide, and User’s Guide.
• Download
- Android: Google Play Store > Sena Cycling App
- iOS: App Store > Sena Cycling App
The Sena Device Manager allows you to upgrade firmware and
configure settings directly from your PC.
• Download the Sena Device Manager at sena.com.
Charging the Bluetooth System
Instruction is for when powering the Bluetooth system on.
Powering On
Volume is set and maintained independently at different levels for each
audio source, even when the Bluetooth system is rebooted.
Volume Up Volume Down
When using the Bluetooth system with other Bluetooth devices for the
first time, they will need to be “paired.” This enables them to recognize
and communicate with one another whenever they are within range.
The pairing operation is required only once for each Bluetooth device.
The Bluetooth system can pair with multiple Bluetooth devices such
as a mobile phone, GPS, or MP3 player via Mobile Phone Pairing and
Second Mobile Phone Pairing.
Initially Pairing the R2
The Bluetooth system will automatically enter the phone pairing mode
when you initially turn on the Bluetooth system or in the following
situation:
• Rebooting after executing Factory Reset
1. Press and hold the Center Button and the (+) Button for 1 second.
2. Select R2 in the list of Bluetooth
devices detected. If your mobile
phone asks for a PIN, enter 0000.
1. Press and hold the Center Button for 15 seconds.
2. Tap the (+) Button.
3. Select R2 in the list of Bluetooth
devices detected. If your mobile
phone asks for a PIN, enter 0000.
Answer a Call End/Reject a Call
Make a Call with Voice Dialer
Up to three other people can be paired with the Bluetooth system for
Bluetooth intercom conversations.
1. Users (You, B) enter into Intercom Pairing.
2. Tap the Center Button on either Bluetooth system.
3. Repeat the step above to pair with other Bluetooth systems (C and
D).
The intercom pairing queue is Last-Come, First-Served. If a
Bluetooth system has multiple paired Bluetooth systems for intercom
conversations, the last paired Bluetooth system is set as the First
Intercom Friend. For example, after the pairing procedures listed
above, Bluetooth system (D) is the First Intercom Friend of Bluetooth
system (A). Bluetooth system (C) is the Second Intercom Friend of
Bluetooth system (A), and Bluetooth system (B) is the Third Intercom
Friend of Bluetooth system (A).
Intercom Pairing Order Last-Come, First-Served
You can start or end an intercom conversation with an Intercom Friend.
Start/End Conversation with the First Intercom Friend D
Start/End Conversation with the Second Intercom Friend C
Start/End Conversation with the Third Intercom Friend B
HD Intercom enhances the two-way intercom audio from normal quality
to HD quality. When you enter into a Multi-Way Intercom, HD Intercom
will be automatically disabled. If this feature is disabled, the intercom
audio will change to normal quality.
• HD Intercom is only active for the Two-Way Intercom.
Multi-Way Intercom enables conference-call-style conversations with
up to three Intercom Friends at the same time. While Multi-Way
Intercom is in progress, the mobile phone connection is temporarily
disconnected. However, as soon as Multi-Way Intercom terminates, the
mobile phone connection will be reestablished.
You (A) can have a Three-Way Intercom Conference with two other
Intercom Friends (B and C) by establishing two intercom connections
simultaneously.
1. You (A) need to be paired with two other Intercom Friends (B and
C) for the Three-Way Intercom Conference.
2. Start an intercom conversation with the First Intercom Friend (C) by
tapping the Center Button.
3. You (A) can call the Second Intercom Friend (B) by double tapping
the Center Button, or the Second Intercom Friend (B) may join the
intercom by making an intercom call to you (A).
4. Now you (A) and two Intercom Friends (B and C) are having a
Three-Way Intercom Conference.
Group Intercom allows you to instantly create a Multi-Way Conference
Intercom with three of the most recently paired Bluetooth systems.
To Start the Group Intercom
1. Go through intercom pairing with up to three Bluetooth systems you
want to have Group Intercom with.
Terminate Group Intercom
SIP allows you to quickly pair with your friends for intercom
communication by scanning the QR code on the Sena Motorcycles App
without remembering the button operation.
1. Pair the mobile phone with the Bluetooth system.
2. Open the Sena Motorcycles App and tap (Smart Intercom Pairing Menu).
3. Scan the QR code displayed on your friend (B)’s mobile phone.
• Your friend (B) can display the QR code on the mobile phone by
tapping > QR code
on the Sena Motorcycles App.
4. Tap Save and check that your friend (B) is paired with you (A)
correctly.
5. Repeat steps 3-4 to pair with Intercom Friends (C)
and (D).
4. Put the non-Sena Bluetooth headset in Hands-free Pairing Mode. The
headset will automatically pair with a non-Sena Bluetooth headset.
There is a Red LED on the back of the helmet to ensure you stand out
on the road.
LED On and Solid Night Flash
Day Flash LED Off
The Bluetooth system supports firmware upgrades.
Please visit sena.com to check for the latest software downloads.
• Download the firmware at sena.com.
To erase all of your settings and start fresh, the Bluetooth system can be
restored to factory default settings using the Factory Reset feature.
When the Bluetooth system is not working properly, you can easily reset
the unit:
1. Locate the Pinhole Fault Reset Button below Sena logo at the back
side of the helmet.
2. Gently insert a paper clip into the hole and press and Pinhole Fault
Reset Button with light pressure.
3. The Bluetooth system will shut down.
