Frequently Asked Questions

You can view and download the full User's Guide for the M1 via the link below. 

M1 User Guide | Sena

Powering On                                                    Powering Off

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Charging the Bluetooth System

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Instruction is for when powering the Bluetooth system on.

Visual Method

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Volume is set and maintained independently at different levels for each
audio source, even when the Bluetooth system is rebooted.

 Volume Up                                                         Volume Down

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Second Mobile Phone and GPS

1. Execute Second Mobile Phone Pairing in the Configuration Menu.

   Second Mobile Phone Pairing

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2. With your mobile phone in Bluetooth-pairing mode, select M1 in the
    list of devices detected.
3. If your mobile phone asks for a PIN, enter 0000.

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Initially Pairing the M1

The Bluetooth system will automatically enter the phone pairing mode
when you initially turn on the Bluetooth system or in the following
situation:
• Rebooting after executing Factory Reset
1. Press and hold the (+) Button and Center Button for 1 second.

   Phone Pairing

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2. With your mobile phone in Bluetooth-pairing mode, select M1 in the
    list of devices detected.

3. If your mobile phone asks for a PIN, enter 0000.

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 Answer a Call                                                      End/Reject a Call

mceclip0.pngMake a Call with Voice Dialer

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Intercom Pairing

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1. Press and hold the Center Button of two Bluetooth systems for
    5 seconds until flashes red.

2. Tap the Center Button on either Bluetooth system and wait until the
    LEDs of both turn blue.

    Pairing with Intercom B                         On Either One of the Devices

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3. Repeat steps 1 and 2 to pair with Intercom Friends C & D.

    Last-Come, First-Served

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Group Intercom allows you to instantly create a Multi-Way Conference
Intercom with three of the most recently paired Bluetooth systems.
Go through intercom pairing with up to three people you want in the
Group Intercom.

Start Group Intercom                 Terminate Group Intercom

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You can start or end an intercom conversation with an Intercom Friend
by tapping the Center Button.

Start/End Two-Way Intercom with Intercom Friend 1,2,3

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  LED On and Solid                                        Night Flash

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 Day Flash                                                            LED Offmceclip1.png

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Firmware Upgrades

The Bluetooth system supports firmware upgrades. You can upgrade
the firmware using the Sena Device Manager. Please visit sena.com to
check for the latest software downloads.

Fault Reset

When the Bluetooth system is not working properly, you can easily reset
the unit:
1. Locate the pinhole reset button below Sena logo at the back side of
    the helmet.
2. Gently insert a paper clip into the hole and press and Fault Reset
    Button for 1 second with light pressure.

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Factory Reset

To erase all of your settings and start fresh, the system can be restored
to factory default settings using the factory reset.

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Here’s how to use Sena's Smart Intercom Pairing feature to make pairing your M1 with your friends easier:

 

Setup

A QR code is required to pair your M1 to your friends. To create a QR code, pair your Bluetooth system to your iPhone or Android smartphone (please refer to the User's Guide for more details on pairing the M1 to your smartphone). Next, open the Sena Utility App on your iPhone or Android smartphone. 

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Next, tap on the "Smart Intercom Pairing" button. The app will create a QR code for your M1.

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Pairing

You will need to scan the QR code on your friend's smartphone to pair your M1 to your friend. Tap the "Add" button on the app to use your smartphone's camera to scan the QR code on your friend's smartphone. 

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When your friend's QR code has been scanned, tap the "Confirm" button to pair your M1 to your friend. Repeat these steps to pair your M1 to your other friends.

Select your friend's headset on the app for a guide on how to start and stop an intercom conversation with them. 

 

Other Functions of Smart Intercom Pairing

Along with easily pairing your headset to your friends, Smart Intercom Pairing allows you to change the name of your friend’s headset for easy recognition, change the order of your friends on your list, and remove your friends from your list. 

  • Change Your Friend’s Name

Tap the pencil icon on the right side of the app to change the name of your friend’s headset and tap the “OK” button when finished. 

  • Change the Order of Your Friends

Tap the “Edit” button to make changes to your list. Next, tap on the name of your friend’s headset to select it. You can use the up and down arrows to move them one spot higher or lower or you can use the double up and down arrows to move them to the top or bottom of the list. Press the return arrow in the bottom left to save the changes to the order on your list. 

  • Remove a Friend

Tap the “Edit” button to make changes to your list. Next, tap on the name of your friend’s headset to select it. Next, tap the trash can icon in the bottom right of the app to remove your friend. Press the return arrow in the bottom left to save the changes to your list. Note: The app will update the list on your M1 but it will not be updated on your friend’s list which will cause an error message when your friend attempts to connect to your M1.