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+33 (0) 975 188197
M-F 10:00AM - 3:00PM
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+49 (0) 800 6200890
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+44 (0) 800 069 8788
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Australia
+61 1300 115 007 or support@senaaustralia.com.au
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Worldwide
+1 (925) 255-8936
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*Toll Free from landline, cellphones may incur costs
Sena Technologies, Inc. (“Sena”) warrants that this product (“Product”) shall conform to and perform in accordance with published technical specifications and the accompanying written materials, and shall be free of defects in materials and workmanship for a period of two (2) years from the date of purchase by the first consumer purchaser of the Product.
This warranty is limited to the repair and/or replacement, at Sena’s discretion, of defective or non-conforming Product, and Sena shall not be responsible for the failure of the Product to perform specified functions, or any other non-conformance caused by or attributable to: (a) any misapplication or misuse of the Product; (b) failure of Customer to adhere to any of Sena’s specifications or instructions; (c) neglect of, abuse of, or accident to- the Product; or (d) any associated or complementary equipment or software not furnished by Sena.
Limited warranty service may be obtained by delivering the Product to Sena or to the international distributor it was purchased through, and providing proof of purchase or dated receipt. Customer agrees to insure the Product or assume the risk of loss or damage in transit, to prepay shipping charges to Sena, and to use the original shipping container or equivalent.
Sena provides the warranty service ONLY through the sales channels where the purchase was made, with the exception of the United States.
The following is the RMA (Return Merchandise Authorization) procedure according to the RMA address.
United States
(Contact Support / support@sena.com)
Other Regions
The first of its kind, the Sena Cavalry helmet comes pre-wired and ready to go with built-in Bluetooth capabilities and controls, so users can enjoy all of the great features of Sena’s communication devices without the hassle of installing a headset.
Learn MoreSena Adaptive Mesh-Networking technology is about to change the way you communicate on your ride. Group intercom connections are made simple with Sena’s new technology, when one of the group’s riders goes out of range the Adaptive Mesh-Networking intelligently keeps the rest of the group in seamless communication.
Learn MoreThe 10C Evo comes packed in a much sleeker silhouette with new and improved features that are sure to impress. The QHD camera shoots in 2K/30fps and allows for still shot, burst, and time-lapse photo modes with WiFi capability. With the equipped 4-way Bluetooth intercom, chat with your riding buddies up to 1.6km (1 mile) away.
Learn MoreWith three ways to install and the simple control of the three-button design, the RC3 offers the versatility you want and need while riding.
Learn MoreThe RC4 offers complete control of your Sena Bluetooth Headset at the tip of your fingers, without the risk of removing your hands from the handlebars. Its glove friendly, 4-button design allows for extremely simple operation, and less distraction while riding
Learn MoreFOR RIDECONNECTED APP – The RC1 is a single button remote that allows for simple use of the Sena RideConnected App. Turn the microphone or speaker on and off remotely with the innovative RC1.
Learn MoreIntroducing the X1 Helmet for Cycling. The X1 is equipped with a fully integrated Bluetooth bicycle communication system, allowing you to connect to your smartphone via Bluetooth 4.1 and to communicate with up to three riding companions through the built-in intercom system.
Learn MoreThe 10Upad for HJC IS-17 offers all of the functionality of a Sena Bluetooth headset, but is completely invisible from the outside of the helmet.
Learn MoreThe 20S EVO is the next generation of the original 20S, with an updated design and improved intercom functionality and stability to keep up with your ride. The 20S EVO was designed with a fixed type, shark fin antenna as opposed to its predecessor with the flip up antenna.
Learn MoreThe SMH5 MultiCom was designed to easily snap on and off of user’s helmets. The Quick Clamp allows the unit to be quickly and effortlessly installed and then transferred between helmets – ideal for motorcycle training courses, tours or rentals.
Learn MoreThe Momentum, Momentum Pro, and Momentum Lite full-face helmets were designed by Sena for the ideal integration and optimum functionality of our industry leading motorcycle communication technology. Both the Momentum and Momentum Pro feature our top of the line and proven 20S technology, while the Pro includes a built in action camera. The Momentum Lite is the entry level option for those not seeking all the bells and whistles.
Learn MoreHit the road with the innovative R1, designed specifically for road cycling. Seamlessly integrated Bluetooth 4.1 technology allows riders to pair their smartphone and hear GPS directions, listen to music, take phone calls, and even hear instant feedback and cues from fitness apps to monitor stats such as speed, cadence and heartrate – all through the built-in open ear speakers and without distraction.
Learn MoreNo access to conventional charging methods? The PowerPro Mount does it all, conveniently mount your phone onto your bike’s handlebars and charge your phone all from this innovative handlebar mount. Ride all day long without running out of juice.
Learn MoreA sleek and low-profile communication system designed specifically for the Shoei Neotec II Helmet. Simply connect up to 8 riders at a range of up to a mile away (1.6 KM).
Learn MoreThe SF Series Bluetooth communication systems, offer unique communication solutions for solo riders, rider to passenger, or groups of up to 4 riders.
Learn MoreA low profile, helmet mounted 2K action camera with a 125° field of view and adjustable lens rotation, featuring built-in WiFi allowing for quick and easy previews and downloads through your smartphone.
Learn MoreA cutting edge 2K camera and communication system with WiFi capability, allowing riders to view and download footage to their smartphone instantly.
Learn MoreThe Savage is an open-face helmet that packs the Bluetooth communication technology that Sena is known for. Bluetooth 4.1 allows you to connect with up to 3 other riders via built-in intercom, listen to music, or take and make calls.
Learn MoreAn industrial strength earmuff featuring a minimal, yet protective design that features long range Bluetooth intercom communication with 3 other people along with smartphone connectivity.
Learn MoreIntroducing the world’s first bluetooth motorcycle helmet with Intelligent Noise-Control™ for a safer, quieter ride combined with lightweight construction for unprecedented protection and riding comfort. Sena is changing the game with the introduction of the first motorcycle helmet with bluetooth. This bluetooth helmet solves real-world challenges with high-tech solutions, creating the optimal riding solution, a truly smart motorcycle helmet.
Learn MoreThis is Prism. Engineered on Sena’s most advanced Bluetooth 4.0 platform, Prism records amazing images and stunning audio. Finally, a mountain bike camera that can handle any trail, and can even record as a bike helmet camera to relive every adventure first-hand and share the footage with your friends.
Learn MoreThis is Prism. Engineered on Sena’s most advanced Bluetooth 4.0 platform, Prism records amazing images and stunning audio. From the first second you twist the throttle to the last run of the day, this motorcycle HD action camera puts you in complete Bluetooth control.
Learn MoreThe Prism Tube Action Camera packs huge capability into a small, lightweight package that weighs only 75 grams. It mounts effortlessly onto your motorcycle helmet and captures the full scope of your fun with a 125-degree field of view and dual internal and external mics. With its slim profile the prism tube is the best motorcycle camera on the market.
Learn MoreReady to hear what you’ve been missing? Two products … one passion. Narrate and capture real-time HD voice on your next adventure with the Sena Bluetooth Audio Pack for the GoPro® HERO3, 3+ and 4.
Learn MoreThe Sena 20S Motorcycle Bluetooth Communication System helps you enjoy your ride to the fullest by keeping you in touch with up to eight of your buddies with convenient helmet to helmet communication, up to 2.0 kilometers (1.2 miles) away.
Learn MoreThe headset that has won the affections of motorcyclists across the globe gets a performance upgrade with Bluetooth 4.1, enhanced speakers, increased intercom distance of 1.6 km, FM radio and a smartphone app.
Learn MoreBy combining Sena’s Global Bluetooth leadership, innovative headset devices, and an innovative Bluetooth camera into one powerful setup, the Sena 10C is a truly complete solution, and the ideal motorbike helmet camera.
Learn MoreInvisible from the outside, the Sena 10U delivers audiophile-worthy performance for your tunes and conversations in a stealthy setup that fits completely within the interior recesses of some of the world’s best helmets.
Learn MoreLow profile, yet rich with high-performance features, the 10R lets riders make hands-free phone calls, listen to music, get GPS directions, and have full-duplex intercom conversations with other riders in crystal-clear quality through the stereo Bluetooth® headset.
Learn MoreThe simple solution for superior motorcycle helmet communication systems and audio performance. The 3S delivers outstanding incoming and outgoing audio performance with riding companions up to 200 meters away.
Learn MoreThe SMH10, Sena’s original motorcycle communication device, was designed to keep you connected to your riding companions over longer ranges for conversation and music sharing—up to 900 meters (980 yards).
Learn MoreLow profile, yet rich with high-performance features, the SMH10R lets riders make hands-free phone calls, listen to music, get GPS directions, and have full-duplex intercom conversations with other riders in crystal-clear quality through the stereo Bluetooth® headset.
Learn MoreThe SMH5 series provides two-way intercom functionality that keeps you connected to your riding companion for conversations and music sharing through the crystal-clear Bluetooth® stereo headset.
Learn MoreIn hazardous workplace environments communication is key. Tufftalk is Sena’s new solution to working and being able to communicate in loud, and potentially dangerous work environments. Tufftalk is a Bluetooth 4.1 integrated earmuff that protects the user’s ears from harmful noise all while allowing them to easily communicate with coworkers via universal intercom.
Learn MoreThe Sena FreeWire is the long-awaited solution for Harley-Davidson and Honda Gold Wing riders. When you connect the FreeWire to your Harley or Honda Gold Wing, you can utilize all of the bike’s infotainment features wirelessly. Enhance your ride and enjoy all of your bike’s infotainment features without the distraction of a cord.
Learn MoreThe SMH5-FM, helmet Bluetooth communication device, provides two-way intercom functionality that keeps you connected to your riding companion for conversations and music sharing through the crystal-clear Bluetooth® stereo headset. Meanwhile, the integrated FM tuner delivers crystal-clear FM radio reception.
Learn MoreExtremely versatile with a long range, the SPH10 Bluetooth 3.0 stereo headset brings your favorite tunes, GPS navigation instructions, full-duplex intercom conversations featuring a 900-meter range, and hands-free calling to cater to a wide variety of workplace communication needs.
Learn MoreThe SPH10H-FM’s Bluetooth 3.0 stereo headset features a simple earpad design that works great with half helmets while delivering your favorite tunes, GPS navigation instructions, four-way intercom conversations over a 700-meter range, and hands-free calling.
Learn MoreThis versatile little device deserves a permanent spot in your adventure audio/video toolkit. Use it as a microphone paired with a Sena action camera or Bluetooth® Audio Pack for GoPro® to add crystal-clear sound to video from up to 350 meters away.
Learn MoreThe safest way to control your Sena Bluetooth® gear. The Sena Wristband Remote features glove-friendly buttons and joystick that gives you full control over your Sena Bluetooth® communication gear.
Learn MoreThe Sena Powerbank is an innovative Bluetooth motorcycle accessory that gives you more freedom and flexibility on your ride by giving you the capability to recharge your Sena Bluetooth headset, camera or smartphone on-the-go and away from conventional power sources.
Learn MoreThe SR10 two-way Radio Adapter allows you to talk wirelessly with two-way radio devices via Bluetooth® 2.1+EDR. It also provides a hands-free gateway for mobile phones and is compatible with standard stereo or mono Bluetooth® headsets.
Learn MoreThe SR10i industrial Two-way Radio Adapter allows you to talk wirelessly with two-way radio devices via Bluetooth® 2.1+EDR. With this simple device, almost any two-way radio can become the best Bluetooth jobsite radio.
Learn MoreWith Bluetooth® 2.1+EDR, the SM10 allows you to add dual-stream wireless Bluetooth transmitting capabilities for up to two audio devices, such as a mobile phone and MP3 player. Both you and your passenger can listen to the same music or radio station at the same time, using any Bluetooth headset on the market.
Learn More