Frequently Asked Questions

Press and hold the Center Button and the (+) Button at the same time for 1 second to turn the Bluetooth system on or off.

Powering On/Off

 

WARNING: When charging the battery, use only the approved charger provided by the manufacturer. Use of a non-approved charger may cause fire, explosion, leakage, and other hazards which may also reduce the life time or performance of the battery.

The Bluetooth system can be charged using many common methods via the supplied USB power & data cable:

1. Plugged into a computer’s USB port.

2. With a USB-equipped AC adapter via a wall-outlet charger.

Note:
• Please make sure to take off your helmet while charging. The Bluetooth system automatically turns off during charging. 

Depending upon the charging method, the Bluetooth system will be fully charged in about 2.5 hours.

Checking the Battery Level
There are two ways to check battery level:

1. Visually, with LEDs when powering on.


Note:

a. The battery performance may be reduced over time with usage.

b. Battery life may vary depending on conditions, environmental factors, functions of the product in use, and devices used with it.

 

2. Audible method: press and hold the Center Button and the (+) Button for 3 more seconds as the Bluetooth system powers on. A prompt will announce the remaining battery level.

Note:
• Blinking LEDs alternate from blue to red when battery power is low.
• When the battery is low while in use, you will hear a voice prompt saying “Low battery”.

You can raise or lower the volume by tapping the (+) Button or the (-) Button. Volume is set and maintained independently at different levels for each audio source (i.e. phone, intercom), even when the Bluetooth system is rebooted.

 

WARNING: Use of the product at a high volume for a long period of time may damage your eardrums or hearing ability. Keep the volume at a modest level to prevent damage.

1. Execute Phone Pairing in the Bluetooth System Configuration Menu.

2. With your mobile phone in Bluetooth-pairing mode, select Sena R1 in the list of devices detected.

3. If your mobile phone asks for a PIN, enter 0000.

 

The Bluetooth system can pair with multiple Bluetooth devices such as a mobile phone, for hearing navigational directions from a GPS app or health and training information from apps such as Strava and Cyclometer, or an MP3 player via Mobile Phone Pairing and Second Mobile Phone Pairing. The Bluetooth system can also be paired with up to three other Sena headsets.

1. Execute Second Mobile Phone Pairing in the Bluetooth System Configuration Menu.

2. With your mobile phone in Bluetooth-pairing mode, select Sena R1 in the list of devices detected.

3. If your mobile phone asks for a PIN, enter 0000.

Pairing with the Remote Control

1. Turn on the Bluetooth system and the Remote Control device.

2. Execute Remote Control Pairing in the Bluetooth System Configuration Menu.

3. Enter pairing mode in the Remote Control device. The Bluetooth system will automatically connect with the Remote Control device in pairing mode. You will hear a voice prompt, “Remote control connected”, when they are successfully paired.

 

Making and Answering Calls

 Note: If you have a GPS device connected, you will not hear its voice navigations during a phone call.

 

Playing Music with Bluetooth Devices

1. To play or pause music, press and hold the Center Button for 1 second until you hear a double beep.

2. To adjust the volume, tap the (+) Button or the (-) Button.

3. To track forward or back, press and hold the (+) Button or the (-) Button for 1 second.

 

 

Music Sharing

You can share the music you’re listening to with an Intercom Friend during an intercom conversation. To start or terminate sharing music, press the Center Button for 1 second during an intercom conversation until you hear a double beep. Both you and your Intercom Friend can control music playback.

Sharing Music with an Intercom Friend during Intercom Conversation

 

To erase all of your settings and start fresh, Bluetooth system can be restored to factory default settings using the Factory Reset feature in the Bluetooth System Configuration Menu.

 

 

When the Bluetooth system is not working properly, you can easily reset the unit:

1. Locate the pinhole reset button below Sena logo at the back side of the helmet.

2. Gently insert a paper clip into the hole and press and Fault Reset Button for 1 second with light pressure.

3. The Bluetooth system will shut down.

 

Note: Fault Reset will not restore the Bluetooth system to factory default settings.

 

Intercom Pairing

Up to three other people can be paired with the helmet for Bluetooth intercom conversations.

1. Press and hold the Center Button on two Bluetooth systems for 5 seconds until you hear the voice prompt, “Intercom pairing”.

2. Tap the Center Button on either Bluetooth system and wait until the LEDs of both turn blue.

3. Repeat steps 1 and 2 to pair with Intercom Friends C & D.

 

 

Two-Way Intercom

Once you have done the Intercom Pairing, you can start or end an intercom conversation with an Intercom Friend by tapping the Center Button.

1. Tap one for Intercom Friend 1.

2. Tap twice for Intercom Friend 2.

3. Tap three times for Intercom Friend 3.

 

Starting a Three-Way Intercom Conference

You (A) can have a Three-Way intercom Conference with two other Intercom Friends (B & C) by establishing two intercom connections simultaneously.

1. Pair your Bluetooth system (A) with those of two other Intercom Friends (B & C). Please refer to “Intercom Pairing” for pairing instructions.

2. Start an intercom conversation with one of the two friends in your intercom group. For example, you (A) may start an intercom conversation with the Intercom Friend (B). Or, Intercom Friend (B) may start an intercom call with you (A).


3. Then, you (A) can call the second Intercom Friend (C), or the second Intercom Friend (C) may join the intercom by making an intercom call to you (A).

4. Now you (A) and two Intercom Friends (B & C) are having a Three-Way Intercom Conference.

 

Starting a Four-Way Intercom Conference

With three Intercom Friends connected, a new participant (D) can make it a Four-Way Intercom Conference by making an intercom call to either (B) or (C).

Ending Multi-Way Intercom

1. Press the Center Button for 1 second until you hear a beep to terminate all intercom connections.

2. Tap the Center Button to disconnect from your first Intercom Friend. Double tap the Center Button to disconnect from your second Intercom Friend.

Group Intercom allows you to instantly create a Multi-Way Conference Intercom with three of the most recently paired headsets.

1. Pair intercoms with up to three people you want in the Group Intercom.

2. Tap the (+) Button and the (-) Button simultaneously to begin Group Intercom. The alternating blue and red flashing lights indicate that the device is now in Group Intercom mode and you will hear a voice prompt, “Group intercom”.

3. When all of the headsets are connected together, everyone will hear the voice prompt, “Group intercom connected”.

4. To terminate Group Intercom, press the Center Button for 1 second during Group Intercom. You will hear a voice prompt, “Group intercom terminated”.

 

 

FM Radio On/Off

To turn on or shut off the FM radio, press the (-) Button for 1 second until you hear a double beep.

 

 

Scan and Save Radio Stations

The “Scan” function automatically searches for radio stations, starting with the current station’s frequency, then up from there.

1. Press and hold the (+) Button for 1 second to scan for stations.

2. The Sena tuner pauses at each station it finds for 8 seconds before moving to the next.

3. To save the current station, tap the Center Button. The station will be saved as the next preset number.

4. To stop scanning, press the (+) Button for 1 second.

 

Seek and Save Radio Stations

The “Seek” feature searches for radio stations.

1. Double tap the (+) Button or the (-) Button to search for radio stations.

2. To save the current station, press and hold the Center Button for 3 seconds until you hear the voice prompt, “Preset (#)”.

3. Tap the (+) Button or the (-) Button to navigate through the preset numbers that you want to store.

4. Press and hold the (+) Button for 1 second to save the station in the preset number you choose. Or, press and hold the (-) Button for 1 second to delete the station from memory.

 

FM Station Guide (Default: Enable)

The FM Station Guide setting can be found in the Bluetooth System Configuration Menu.

When FM Station Guide is enabled, FM station frequencies are given by voice prompts as you select preset stations. When FM Station Guide is disabled, the voice prompts on FM station frequencies will not be given as you select preset stations.

 

Radio Data System(RDS) Alternative(AF) Setting (Default: Enable)

The RDS AF setting can be found in the Bluetooth System Configuration Menu.

When radio station signals get too weak for good reception, with RDS AF enabled, the Sena radio receiver re-tunes to a station with better reception. If RDS AF is disabled, you’ll have to find stronger stations manually.

 

Region Selection (Default: Worldwide)

You can select the proper FM frequency range for your location from the Sena Device Manager or the Sena Smartphone App. Using the region setting, you can optimize the seek function to avoid unnecessary frequency ranges.

 

 

Navigating Preset Stations

Using the methods above, up to 10 radio stations can be stored. Press and hold the Center Button for 1 second to navigate through the saved stations.


Note: You can use the Sena Device Manager or the Sena Smartphone App to save the preset stations.

The Temporary Preset feature automatically finds and saves the nearest 10 radio stations without changing your existing preset stations.

1. Tap the (+) Button three times to automatically find and save 10 stations.

2. The temporary preset stations will be cleared when the Bluetooth system reboots.