Frequently Asked Questions

Press and hold the Center Button and the (+) Button at the same time for 1 second to turn the helmet on or off.

Powering On:

Powering Off:


If the Voice Command setting is disabled, the “Hello” voice prompt will be heard instantly after powering on the Bluetooth system. Please refer to Section 8: “Voice Command” for more details.


The Bluetooth system can be charged using many common methods via the supplied USB power & data cable:

1. Plugged into a computer’s USB port.

2. With a USB-equipped AC adapter via a wall-outlet charger.

Depending upon the charging method, the Bluetooth system will be fully charged in about 2.5 hours. 

Charging the Bluetooth System


• Please make sure to take off your helmet while charging. The Bluetooth system automatically
turns off during charging.

You can raise or lower the volume by tapping the (+) Button or the (-) Button. 

Volume is set and maintained independently at different levels for each audio source (i.e. phone, intercom), even when the Bluetooth system is rebooted.

Volume up


Volume down


To answer a call, tap the Center Button once.

To end/reject a call, hold the Center Button for 2 seconds.

To use the Voice Dialer, hold the Center Button for 3 seconds.



Playing Music with Bluetooth Devices

1. To play or pause music, press and hold the Center Button for 1 second until you hear a double beep.

Play/Pause Music


2. To adjust the volume, tap the (+) Button or the (-) Button.

Volume Up


Volume Down


3. To track forward or back, press and hold the (+) Button or the (-) Button for 1 second.

 Track Forward


Track Backward



You can share the music you’re listening to with an Intercom Friend during an intercom conversation. To start or terminate sharing music, press the (-) Button for 3 seconds during an intercom conversation until you hear a double beep. Both you and your Intercom Friend can control music playback.



When the Bluetooth system is not working properly, you can easily reset the unit:

1. Partially pull out the neck roll from the rear side of the helmet.

2. Locate the pinhole reset button as described below.

3. Gently insert a paperclip into the hole and tap the Fault Reset Button with light pressure.

 4. The Bluetooth system will shut down.




You can start or end an intercom conversation with an Intercom Friend by tapping the Center Button.

1. Tap one for Intercom Friend 1.


 2. Tap twice for Intercom Friend 2.

3. Tap three times for Intercom Friend 3 through 9 to enter into friend selection mode. Tap the (+) Button or the (-) Button to select a Intercom Friend 3 through 9. Tap the Center Button to initiate an intercom conversation with Intercom Friend 3 through 9.


To turn on or shut off the FM Radio, press the (-) Button for 1 second until you hear a double beep.

The “Scan” function automatically searches for radio stations, starting with the current station’s frequency, then up from there.

1. Press and hold the (+) Button for 1 second to scan for stations.

2. The Sena tuner pauses at each station it finds for 8 seconds before moving to the next.

3. To save the current station, tap the Center Button. The station will be saved as the next preset number.

4. To stop scanning, press the (+) Button for 1 second.