Frequently Asked Questions

Checking the Battery Level

You can check the battery level in two different ways when the Bluetooth Mic is powering on.

LED Indicator

When the Bluetooth Mic is powering on, the red LED flashes rapidly indicating the battery level.

4 flashes = High, 70~100%
3 flashes = Medium, 30~70%
2 flashes = Low, 0~30%

Voice Prompt Indicator

When you power on the Bluetooth Mic, keep pressing the Center Button and the (+) Button simultaneously for several seconds until you hear high toned triple beeps. Then you will hear voice prompt indicating the battery level. However, if you release the buttons as soon as the Bluetooth Mic turns on, you will not hear

To power on the Bluetooth Mic, slide the power switch to on. The blue and red LEDs will turn on. To power off, slide the power switch to off.

 

You can easily adjust the volume by tapping the (+) Button or the (-) Button. You will hear a beep when the volume reaches maximum or minimum level. The volume is set and maintained independently at different levels for each audio source even when you turn off and on the Bluetooth Mic. For example, once you set the volume for a paired mobile phone, it will not change even if you adjust the volume when you hear Bluetooth MP3 music. So you can always maintain the preferred optimum volume level for each audio source.

 

 

Connecting Your Headphones

The Bluetooth Mic does not have internal speakers. By connecting stereo headphones that have a built-in microphone into the earbud jack, you can make a phone call, have an intercom conversation or listen to music.

Note:
- You can control all the functions of the Bluetooth Mic by your headphones if it has the controller for an Android phone.

- You can play/pause the music, or start/end the intercom by your headphones if it has the controller for an iPhone.

The Bluetooth Mic operates in the following order of priority:

Mobile phone (highest)
Intercom
Music sharing by Bluetooth stereo music
Bluetooth stereo music (lowest)

A lower priority function is always interrupted by a higher priority function. For example, stereo music is interrupted by an intercom call, and an intercom conversation is interrupted by an incoming mobile phone call.

Go to the Configuration Menu. To restore factory default settings on the Bluetooth Mic, tap the (+) Button or the (-) Button until you hear a voice prompt saying “Factory reset”. Tap the Center Button to confirm. The Bluetooth Mic powers off with a voice prompt saying “Headset reset, goodbye” and powers on again.

When the Bluetooth Mic is not working properly or is in faulty status for any reason, you may reset by pushing the pin-hole reset button at the right side of the main unit. Insert a paper clip into the reset pin-hole and press the reset button for a second with light pressure. The Bluetooth Mic will be switched off, and you have to turn the system back on and try again. However, this will not restore the Bluetooth Mic to factory default setting.

 

This versatile little device deserves a permanent spot in your adventure audio/video toolkit. Use it as a microphone paired with a Sena action camera or Bluetooth® Audio Pack for GoPro® to add crystal-clear sound to video from up to 350 meters away.  Link to the Quick Start Guide is listed below:

 https://www.sena.com/wp-content/uploads/2015/04/QSG_Sena_BluetoothMicIntercom_v1.0_en_20140912.pdf

1. To enter into the voice configuration menu, press and hold the Center Button for 12 seconds until the LED shows solid blue and you hear a voice prompt saying “Configuration menu”.

2. By tapping the (+) Button, the red and blue LED flash alternatively and you will hear a voice prompt saying “Phone pairing”.

3. Search for Bluetooth device on your mobile phone. Select the Sena Bluetooth Mic in the list of the devices detected on the mobile phone.

4. Enter 0000 for the PIN. Some mobile phones may not ask for the PIN.

5. The mobile phone confirms that pairing has completed and the Bluetooth Mic is ready to use. You will hear a voice prompt saying “Your headset is paired”.

6. If the pairing process is not completed within three minutes, the Bluetooth Mic will return to stand-by mode.

Typical Bluetooth headsets can connect with only one HFP (Hands-Free Profile) device, but multipoint pairing allows the headset to connect with two HFP devices at the same time. So, when you already have a mobile phone connected with the Bluetooth Mic, you can also pair and connect a second mobile phone or other HFP devices such as Bluetooth adapter.

1. To enter into the voice configuration menu, press and hold the Center Button for 12 seconds until the LED shows solid blue and you hear voice prompt saying “Configuration menu”.

2. Double tap the (+) Button then the blue LED flashes rapidly and you will hear voice prompt saying “Multipoint pairing”.

3. If you want to pair a second mobile phone, search for the Bluetooth device on your mobile phone, and select the Sena Bluetooth Mic in the list of the devices detected on the mobile phone.

4. Enter 0000 for the PIN. Some mobile phones may not ask for the PIN.

5. The mobile phone confirms that pairing has completed and the Bluetooth Mic is ready to use. You will hear a voice prompt saying “Your headset is paired”.

 

Media Selective Pairing: A2DP Stereo Music Only

1. To enter into the voice configuration menu, press and hold the Center Button for 12 seconds until you hear a voice prompt saying “Configuration menu”.

2. Tap the (+) Button four times and you will hear a voice prompt saying “Media selective pairing”.

3. Search for Bluetooth devices on your smartphone. Select the Bluetooth Mic in the list of devices detected on your phone.

4. Enter 0000 for the PIN. Some smartphones may not ask for PIN.

Phone Selective Pairing: HFP for Phone Call Only

1. To enter into the voice configuration menu, press and hold the Center Button for 12 seconds until you hear a voice prompt saying “Configuration menu”.

2. Triple tap the (+) Button and you will hear a voice prompt saying “Phone selective pairing”.

3. Search for Bluetooth devices on your smartphone. Select the Bluetooth Mic in the list of devices detected on your phone.

4. Enter 0000 for the PIN. Some smart phones may not ask for PIN.

Go in to the configuration menu. To delete all Bluetooth pairing information on the Bluetooth Mic, tap the (+) Button or the (-) Button until you hear a voice prompt saying “Delete all pairings”. Tap the Center Button to confirm.

You can quickly make a phone call by using the voice speed dial menu.

1. To enter into the voice speed dial menu, press and hold the (+) Button for 3 seconds and you will hear a mid-toned single beep and a voice prompt saying “Speed dial”.

2. Tap the (+) Button or the (-) Button to navigate between the menus. You will hear voice prompts for each menu items.

3. Tap the Center Button to select a voice menu among the followings:

(1) Last number redial
(2) Speed dial 1
(3) Speed dial 2
(4) Speed dial 3
(5) Cancel

4. After selecting the last number redial menu, you will hear a voice prompt saying “Last number redial”. Then, to redial the last phone call number, tap the Center Button.

5. To call one of the speed dials, tap the (+) Button or the (-) Button to navigate between the menus until you hear a voice prompt saying “Speed dial (#)”. Then, tap the Center Button.

6. If you want to exit the speed dial immediately, tap the (+) Button or the (-) Button until you hear a voice prompt saying “Cancel”, and tap the Center Button. If any button is not pressed within 15 seconds, the Bluetooth Mic will exit the voice speed dial menu and goes back to stand-by mode.

7. To cancel the voice dialing or redialing last number command, tap the Center Button while it is in progress.

 

Mobile Phone Call Making and Answering

1. When you have an incoming call, tap the Center Button to answer the call.

2. To end a call, press the Center Button for 2 seconds until you hear a mid-toned single beep, or wait for the called person to end the call.

3. To reject a call, press the Center Button for 2 seconds until you hear a beep while the phone is ringing.

4. There are several ways to make a phone call:

- Enter numbers on your mobile phone keypad and make a call. Then the call is automatically transferred to the Bluetooth Mic.

- In stand-by mode, press the Center Button for 3 seconds to activate the voice dialing of your mobile phone. You will hear a high toned single beep. Your mobile phone has to support voice dialing. Refer to your mobile phone manual for further instruction.

 

Mobile Phone Call Button Operations:

You can start sharing music with an intercom friend using Bluetooth stereo music during a two-way intercom conversation. When you terminate music sharing, you can go back to the intercom conversation. To start or terminate sharing music, press and hold the Center Button for 1 second during an intercom conversation until you hear a double beep and you and your intercom friend will listen to or terminate sharing music. To track forward or track back, press the (+) Button or (-) Butt on
for 1 second until you hear a mid-toned single beep.

 

You can listen to stereo music from your Bluetooth wireless audio device. The Bluetooth audio device must be paired with the Bluetooth Mic. The Bluetooth Mic supports the Audio/Video Remote Control Profile (AVRCP), so if your Bluetooth audio device also supports the AVRCP, you can use the Bluetooth Mic to remotely control music playback. You not only can adjust the volume but also use the functions such as play, pause, next track and previous track.

1. To adjust the volume, tap the (+) Button or the (-) Button.

2. To play or pause music, press the Center Button for 1 second until you hear a midtoned double beep.

3. To track forward or track back, press the (+) Button or the (-) Button for 1 second until you hear a mid-toned single beep.

You can stop music streaming while you are listening to the music by pressing the (-) Button for 4 seconds until you hear high toned double beeps.

 

Pairing with Other Bluetooth Mic & Intercom for Intercom Conversation

The Bluetooth Mic can be paired with up to three other Bluetooth Mics for Bluetooth intercom conversation.

1. Turn on the two Bluetooth Mics (A and B) that you would like to pair with each other.

2. Press and hold the Center Button for 5 seconds, then the red LED flashes rapidly and you will hear a mid-toned single beep and a voice prompt saying “Intercom pairing”.

3. Simply tap the Center Button of any one of the two Bluetooth Mics A or B (It doesn’t matter that you choose A or B.) and wait until the LEDs of both Bluetooth Mic turn to blue and intercom connection is automatically established. The two Bluetooth Mics A and B are paired with each other for intercom conversation. If the pairing process is not completed within one minute, the Bluetooth Mic will return to stand-by mode.

4. You can make other pairings between the Bluetooth Mic A and C, and between the Bluetooth Mic A and D by following the same procedure as above.

5. The intercom pairing queue is ‘Last-Come, First- Served’. If a Bluetooth Mic has multiple paired Bluetooth Mics for intercom conversations, the last paired Bluetooth Mic is set as first intercom friend. The previous intercom friend becomes second intercom friend, and third intercom friend.

 

You can have an intercom conversation with non-Sena Bluetooth headsets using the Universal Intercom function. Non-Sena Bluetooth headsets can be connected to the Bluetooth Mic if they support the Bluetooth Hands-Free Profile (HFP). The working distance may differ depending on the performance of Bluetooth headset that it is connected to. In general, it is shorter than normal intercom distance since it uses the Bluetooth Hands-Free Profile.

Universal Intercom Pairing

The Bluetooth Mic can be paired with non-Sena Bluetooth headsets for Bluetooth intercom conversation.

1. Turn on the Bluetooth Mic and a non-Sena Bluetooth headset which you want to pair with.

2. Press and hold the Center Button on the Bluetooth Mic for 8 seconds until the blue LED flashes rapidly. You will hear a voice prompt saying “Universal intercom pairing”.

3. Perform the operation required for handsfree pairing on the non-Sena Bluetooth headset (refer to the users’ manual of the headsets you want to use). The Bluetooth Mic will automatically perform pairing with non-Sena Bluetooth headsets while in pairing mode.

 

Three-way Conference Phone Call with Intercom Participant

You can have a three-way conference phone call by adding an intercom friend to the mobile phone conversation. While having a mobile phone call, make an intercom call to one of your intercom friends (B, C or D) by tapping the Center Button once, twice or three times to form a three-way conference call with the person on the mobile phone line. To disconnect the intercom first and go back to your private mobile phone call, terminate the intercom by tapping the Center Button once. To end the mobile phone call first and maintain the intercom conversation, press the Center Button for 2 seconds, or wait for the person on the mobile phone line to end the call.

Intercom and Mobile Phone Call

1. When you have an incoming mobile phone call during an intercom conversation, you will hear a ring tone. You can choose whether to 1) answer the mobile phone call and stop the intercom conversation, or 2) reject the phone call and stay on the intercom conversation or 3) Ignore the incoming phone call and allow the caller to go to voice mail.

a. To answer the phone call and stop the intercom conversation, tap the Center Button. When you hang up the phone call, the intercom will automatically be recovered.

b. To reject the phone call and stay on the intercom conversation, press the Center button for 2 seconds until you hear a beep.

c. To ignore an incoming phone call, just wait until the caller goes to voice mail. You will maintain the intercom call while the caller is leaving a voice message. This prevents a user from being dropped out of an intercom conversation by an incoming mobile call.

2. When you have an incoming intercom call during a mobile phone call, you will hear 4 high toned beeps, alerting you that there is an incoming intercom call. You will also hear a voice prompt saying “Intercom requested”. In this case, the intercom call does not override the mobile phone call because intercom has lower priority than mobile call. You have to hang up the mobile phone call to make or receive an intercom call.

 

Start and End Two-way Intercom

1. You can start a one-on-one intercom conversation with any intercom friend by tapping the Center Button: Single tapping to intercom with the first intercom friend, double tapping with the second intercom friend, or triple tapping with the third intercom friend.

2. To terminate a one-on-one intercom conversation, single tap the Center Button. This will end the intercom conversation.

Two-way Universal Intercom

You can initiate the Universal Intercom connection with non-Sena Bluetooth headsets using the same intercom connection method as you would between other Sena headsets. You may single tap the Center Button to begin an intercom conversation with the first intercom friend, double tap with the second intercom friend, and triple tap with the third intercom friend. Non-Sena Bluetooth headsets may initiate the Universal Intercom connection by activating the voice dialing or using the redialing operation. You may also disconnect the existing connection by ending a call operation function (refer to the users’ manual of the headsets for voice dialing, redialing, and ending a call).

Three-way Universal Intercom

You may make a three-way Universal Intercom connection with two Bluetooth Mic and one non-Sena Bluetooth headset. If the intercom connection is made, all headsets connected cannot use the mobile phone call function since the connection between the headset and the phone is disconnected temporarily. If you disconnect the intercom call, the mobile phone connection is made again automatically so that you can use a mobile phone call function. During the intercom call, you cannot pick up the incoming phone call since it is disconnected, however, you can pick it up if you disconnect the intercom call.

1. You (A) need to be paired with non-Sena Bluetooth headset (B) and another Bluetooth Mic (C) for the three-way conference intercom.

2. Start an intercom conversation with non-Sena Bluetooth headset (B) in your intercom group. For example, you (A) may start an intercom conversation with non-Sena Bluetooth headset (B). The non-Sena Bluetooth headset (B) may also start an intercom call with you (A).

3. The other Bluetooth Mic (C) may join theintercom by making an intercom call to you (A).

4. Now you (A), non-Sena Bluetooth headset (B), and the other Bluetooth Mic (C) are having a three-way conference intercom.

 

 

You can set the configuration of the Bluetooth Mic by the voice menu instruction as below.

1. To enter into voice configuration menu, press and hold the Center Button for 12 seconds until the LED turns solid blue and you hear high toned double beeps. You will also hear a voice prompt saying “Configuration menu”.

2. Tap the (+) Button or (-) Button to navigate between the menus. You will hear voice prompts for each menu items as below.

3. You can enable the feature or execute the command by tapping the Center Button.

4. If you want to exit the configuration immediately, tap the (+) Button or (-) Button until you hear a voice prompt saying “Exit configuration”, then tap the Center Button.

The voice prompt for each menu item is as below:

(1) Phone pairing
(2) Multipoint pairing
(3) Phone selective pairing
(4) Media selective pairing
(5) Speed dial
(6) Voice prompt
(7) Sidetone
(8) Noise Control
(9) Auto gain control
(10) Delete all pairings
(11) Factory reset
(12) Exit configuration

 

Voice Prompts are enabled by default. You can disable voice prompts by configuration setting, but the following voice prompts are always on.

- Voice prompts for configuration menu
- Voice prompts for battery level Indicator
- Voice prompts for factory reset
- Voice prompts for speed dial

When Advanced Noise Control is enabled, the background noise is reduced during an intercom conversation. When it is disabled, the background noise is mixed with your voice during intercom.

By default this feature is enabled. You can disable this in the headset's configuration menu.

The charging LED beside the charging port turns red while charging and turns blue when the Bluetooth Mic is fully charged. It takes about 2.5 hours to be completely charged. You can use the Bluetooth Mic while charging. It is especially helpful when you use a cigarette charger for a long road trip.

The Bluetooth Mic supports firmware upgrade function. Please visit Sena Bluetooth web site at www.sena.com to check the latest software downloads.