Frequently Asked Questions

Powering On and Off

Headset

To power on the headset, press the (+) Button and the (−) Button at the same time while hearing ascending beeps and a voice prompt, “Hello”. To power off the headset, press the (+) Button and the (−) Button at the same time while hearing descending beeps and a voice prompt, “Goodbye”.

Handlebar Remote

To power on the device, tap the Front Button and the blue LED will appear. To power off the device, press and hold the Front Button and the Joystick for two seconds until the red LED blinks.

 

You can charge the headset and the Handlebar Remote by connecting the supplied USB power & data cable into a computer’s USB port or USB wall charger. You can use any standard micro USB cable to charge the units. The charging LEDs turn red while they are charging and turn blue when they are fully charged. It takes about 2.5 hours to be completely charged.

WARNING
When charging the battery, use only the approved charger provided by the manufacturer. Use of a non-approved charger may cause fire, explosion, leakage, and other hazards which may also reduce the life time or performance of the battery.

Note:
Any 3rd party USB charger can be used with Sena products if the charger is approved by either the FCC, CE, IC or other locally approved agencies that Sena accepts.

CAUTION:
Please make sure to take off your 10U-installed helmet while charging. The headset automatically turns off during charging.

 

You can easily adjust the volume by moving the Joystick up or down. You will hear a beep when the volume reaches the maximum or minimum level. The volume is set and maintained independently at different levels for each audio source even when you reboot the headset. For example, once you set the volume for mobile phone handsfree, it will not change even if you adjust the volume for your Bluetooth MP3 music. However, if you adjust the volume during stand-by mode, it will affect volume levels of every audio source.

WARNING
Use of the product at a high volume for a long period of time may damage your eardrums or hearing ability. Keep the volume at a modest level to prevent damage.

 

 

Button Operation

The 10U is mainly controlled by the Bluetooth Handlebar Remote. The two are paired from the factory and are ready for immediate use. If the Handlebar Remote runs out of battery, you can use the headset buttons to operate all functions. The headset button operation guide is explained in tables at the end of each section.

Front Button
• Enter into intercom pairing mode
• Start and end intercom conversation
• Answer and end a mobile phone call
• Reject an incoming mobile phone call
• Enter into voice configuration setting

Joystick
• Enter into mobile phone pairing mode
• Volume adjustment
• Play and pause Bluetooth stereo device
• Track forward and track back music
• Navigate through configuration menu
• Seek FM radio station

Rear Button
• Answer and end a mobile phone call
• Speed Dial
• Turn on/off FM tuner

 

 

 

You can look up the package content on the 10U in the following link.

www.sena.com/product/10u/#inthebox

 

10U for Shoei GT-Air:

 

10U for Shoei Neotec:

 

10U for Arai Full Face Helmet:

10U for Shoei J-CRUISE:

 

 

 

 

 

This video shows how to install the 10U in a Shcuberth helmet

 

This video shows the 10U - How To Install in a Shoei GT-Air, J-Cruise or Neotec Helmet

 

Pairing with other 10U Headsets for Intercom Conversation

The 10U can be paired with up to three other headsets for Bluetooth intercom conversation.

1. Turn on the two 10U headsets (A and B) that you would like to pair with each other.

2. Press and hold the Front Button of the headset A and B for 5 seconds until red LEDs of both units start to flash rapidly. You will hear a voice prompt, “Intercom pairing”.

3. Tap the Front Button on any one of the two headsets A and B, and wait unit the LEDs of both headsets turn to blue and intercom connection is automatically established. The two 10U headsets A and B are paired with each other for intercom conversation. If the pairing process is not completed within one minute, the 10U will return to stand-by mode.

4. You can make other pairing between headsets A and C, and between headsets A and D by following the same procedure as above.

5. The intercom pairing queue is ‘Last-Come, First-Served’. If a headset has multiple paired headsets for intercom conversations, the last paired headset is set as first intercom friend. The previous intercom friend becomes second intercom friend, and third intercom friend.

Note:
For example, after the pairing procedures listed above, headset D is the first intercom friend of headset A. Headset C is the second intercom friend of headset A, and headset B is the third intercom friend of headset A.

 

GPS Pairing

1. To pair the second mobile phone, press and hold the Headset (–) Button for 12 seconds until the LED flashes red and blue alternately and you hear a voice prompt, “Phone pairing”.

2. Tap the (+) Button until you will hear a voice prompt saying “GPS pairing”.

3. Search for Bluetooth devices on the GPS navigation. Select the Sena 10U in the list of the devices detected on the GPS.

4. Enter 0000 for the PIN.

Note:

When Audio Multitasking is enabled, if you pair your GPS device via GPS Pairing, its instructions will not interrupt your intercom conversations, but will overlay with them.

A2DP Stereo Music Only (Advanced Selective Pairing)

1. Turn on the headset and press the Joystick for 5 seconds until the LED flashes red and blue alternately and you hear multiple beeps.

2. Within 2 seconds, tap the Front Button again, then the LED flashes red and you hear “Media selective pairing”.

3. Search for Bluetooth devices on your smartphone. Select the Sena 10U in the list of devices detected on your phone.

4. Enter 0000 for the PIN. Some mobile phones may not ask for the PIN.

HFP for Phone Call Only (Advanced Selective Pairing)

1. Turn on the headset and press the Joystick for 5 seconds until the LED flashes red and blue alternately and you hear multiple beeps.

2. Within 2 seconds, tap the Rear Button again, then the LED flashes blue and you hear “Phone selective pairing”.

3. Search for Bluetooth devices on your smartphone. Select the Sena 10U in the list of devices detected on your phone.

4. Enter 0000 for the PIN. Some mobile phones may not ask for the PIN.

1. When you have an incoming mobile phone call during an intercom conversation, you will hear a ring tone. You can choose whether to 1) answer the mobile phone call and stop the intercom conversation, or 2) reject the phone call and stay on the intercom conversation.

a. To answer the phone call and stop the intercom conversation, tap the Rear Button or the Front Button. The VOX Phone feature does not work if you are connected to the intercom. When you hang up the phone call, the intercom will automatically be recovered.

b. To reject the phone call and stay on the intercom conversation, press the Front Button for 2 seconds until you hear a beep. Unlike other motorcycle Bluetooth headsets, this prevents a user from being dropped out of an intercom conversation by an incoming mobile call.

2. When you have an incoming intercom call during a mobile phone call, you will hear 4 high toned beeps, alerting you that there is an incoming intercom call. You will also hear a voice prompt, “Intercom requested”. In this case, the intercom call does not override the mobile call because intercom has lower priority than mobile call. You have to hang up the mobile phone call to make or receive an intercom call.

3. You can have a three-way conference phone call by adding an intercom friend to the mobile phone conversation. During a mobile phone conversation, tap the Front Button to invite one of the intercom friends to the mobile phone line. To disconnect the intercom first and go back to your private mobile phone call, terminate the intercom by tapping the Front Button. To end the mobile phone call first and maintain the intercom conversation, tap the Rear Button, press the Front Button for 2 seconds, or tap the Front Button, or wait for the person on the mobile phone line to end the call.

1. When you have an incoming call, simply tap the Rear Button or the Front Button to answer the call.

2. You can also answer the incoming call by loudly speaking any word of your choice if Voice Activated Phone Answering (VOX Phone) is enabled, unless you are connected to intercom.

3. To end a call, tap the Rear Button or press the Front Button for 2 seconds until you hear a beep, or wait for the called person to end the call.

4. To reject a call, press the Front Button for 2 seconds until you hear a beep while the phone is ringing.

5. There are several ways to make a phone call:

– Enter numbers on your mobile phone’s keypad and make a call. Then the call is automatically transferred to the headset.
– Tap the Rear Button in stand-by mode to activate the voice dialer of your mobile phone. For this, the voice dialing function must be available on the mobile phone. Refer to your mobile phone manual for further instruction.

Note:
1. If you have two phones connected to your headset and you have an incoming call from the second phone during a call involving the first phone, then you may still receive the call from the second phone. In this case, the call from the first phone is on waiting mode. If you end a call, then it will automatically transfer you to the first phone call.
2. If you have a mobile phone and a GPS connected to your headset, you may not be able to listen to the GPS voice instruction during the phone call.

 

 

 

 

Mobile Phone Pairing - Mobile Phone, Bluetooth Stereo Device

Follow the procedure below to pair a mobile phone or a Bluetooth stereo
device such as an MP3 player with your 10U.

1. Press and hold the Joystick for 5 seconds until you hear a voice prompt, “Phone pairing”.

2. Search for Bluetooth devices on your mobile phone. Select the Sena 10U in the list of the devices detected on the mobile phone.

3. Enter 0000 for the PIN. Some mobile phones may not ask for the PIN.

4. The mobile phone confirms that pairing has been completed and the 10U is ready to use. You will hear a voice prompt, “Your headset is paired”.

5. If the pairing process is not completed within three minutes, the 10U will return to stand-by mode.

Note:
1. If the Bluetooth connection between the headset and a mobile phone is disconnected, tap the Rear Button to recover the Bluetooth connection immediately.

2. If the Bluetooth connection between the headset and a media player is disconnected, press the Joystick for 1 second to recover the Bluetooth connection and play.

 

Second Mobile Phone Pairing - Second Mobile Phone, GPS, and SR10

Typical Bluetooth headsets can connect with only one Bluetooth device, but a second mobile phone pairing allows the headset to connect with another Bluetooth device such as a second mobile phone, an MP3 Player, or the Sena SR10, the Bluetooth adapter.

1. To pair the second mobile phone, press and hold the Front Button for 5 seconds until the red LED flashes red rapidly and you hear voice prompt, “Intercom pairing”.

2. Within 2 seconds, tap the Rear Button again, then the LED flashes blue rapidly and you will hear a voice prompt, “Second mobile phone pairing”.

3. Search for Bluetooth devices on your mobile phone. Select the Sena 10U in the list of the devices detected on the mobile phone.

4. Enter 0000 for the PIN. Some mobile phones may not ask for the PIN.

5. The mobile phone confirms that the pairing has completed and the 10U is ready to use. You will hear a voice prompt, “Your headset is paired”.


Note:
1. If you have two audio (A2DP) devices connected to your headset then the audio from one device will interrupt the audio from the other device. For example, if you are playing music from the primary mobile phone, then it can be interrupted by playing music from the secondary mobile
phone and vice versa.
2. You have to use a motorcycle specific GPS, which transmits turn-by-turn voice instructions to the headset by Bluetooth. Most automotive GPS systems do not have this feature.
3. The Sena SR10 is a Bluetooth two-way radio adapter for group communication, and uses Hands-Free Profile. The incoming audio from the two-way radio via SR10 is heard in the background while having an intercom conversation or a mobile phone call.
4. The GPS navigation or a radar detector could be connected to the SR10 by wire. The GPS voice instruction or the radar detector alarm is also heard in the background via SR10 while having an intercom conversation or a phone call. Please refer to the SR10 User’s Guide for details.

 

The Bluetooth audio device must be paired with the 10U. The 10U supports the Audio/Video Remote Control Profile (AVRCP), so if your Bluetooth audio device also supports the AVRCP, you can use the 10U to remotely control music playback. Not only can you adjust the volume but you can also use functions such as play, pause, next track and previous track.

1. To play or pause music, press the Joystick for 1 second until you hear a double beep.

2. To adjust the volume, move the Joystick up or down

3. To track forward or track back, move and hold the Joystick for 1 second left or right.

You can start sharing music with an intercom friend using Bluetooth stereo music during a two-way intercom conversation. When you terminate music sharing, you can go
back to the intercom conversation. To start or terminate sharing music, press the Joystick for 1 second during an intercom conversation until you hear a double beep. To track forward or track back, move the Joystick left or right for 1 second.

Note:
1. Both you and your intercom friend can remotely control music playback such as track forward and track back.
2. Music sharing will be paused when you are using your mobile phone or listening to GPS instructions.

 

You may make a four-way Universal Intercom connection with a couple of different configurations, 1) three 10Us and one none-Sena Bluetooth headset or 2) two 10Us and two non-Sena Bluetooth headsets.

You may have a couple of other Four-way Universal Intercom configurations, 1) your headset (A), a non-Sena Bluetooth headset (B), another 10U (C), and a non-Sena Bluetooth headset (D), 2) your headset (A), a non-Sena Bluetooth headset (B), and two other 10U headsets (C and D). You may make the four-way Universal Intercom call the same way as a normal four-way intercom call.

Three-way Universal Intercom

You may make a three-way Universal Intercom connection with two 10Us and one non-Sena Bluetooth headset. If the intercom connection is made, all headsets connected cannot use the mobile phone call function since the connection between the headset and the phone is disconnected temporarily. If you disconnect the intercom call, the mobile phone
connection is made again automatically so that you can use a mobile phone call function.

1. You (A) need to be paired with a non-Sena Bluetooth headset (B) and another 10U headset (C) for the three-way conference intercom.

2. Start an intercom conversation with non-Sena Bluetooth headset (B) in your intercom group. For example, you (A) may start an intercom conversation with non-Sena Bluetooth headset (B). The non-Sena Bluetooth headset (B) may also start an intercom call with you (A).

3. The other 10U (C) may join the intercom by making an intercom call to you (A).

4. Now you (A), non-Sena Bluetooth headset (B), and the other 10U (C) are having a three-way conference intercom.

 

Starting Two-way Intercom

You can start an intercom conversation with one of any intercom friends by tapping the Front Button: Tap the Front Button once to intercom with the first intercom friend, tap the Front Button twice to intercom with the second intercom friend, and tap the Front Button three times to intercom with the third intercom friend.

 

You can have an intercom conversation with non-Sena Bluetooth headsets using the Universal Intercom function. Non-Sena Bluetooth headsets can be connected to the Sena Bluetooth headset if they support the Bluetooth Hands-Free Profile (HFP). The working distance may differ depending on the performance of Bluetooth headset that it is connected to. In general, it is shorter than normal intercom distance since it uses the Bluetooth Hands-Free Profile. The Universal Intercom affects both the phone call connection and the multipoint connection (mostly used for GPS connections for riders). You cannot use a multipoint connection device while you are using the Universal Intercom in case as below.

1. If a non-Sena headset does not support a multipoint connection, it cannot use a phone call connection while using the Universal Intercom.

2. As for Sena headsets, the Universal Intercom affects the multipoint connection.

3. If non-Sena headset (already paired as Universal Intercom with Sena) is turned on, then the multipoint connection is automatically deactivated. And the non-Sena headset is automatically connected to the Sena headset as a Universal Intercom. So you cannot use multipoint connection device such as GPS, while a non-Sena headset is turned on.

4. Even though you disconnect the non-Sena headset as a Universal Intercom, it will not automatically restore the multipoint connection. To restore the multipoint connection, you should turn off the non-Sena headset first, then try to connect to multipoint device manually from the device screen or simply reboot the device so that it automatically connects to the Sena headset.

 

Starting Three-way Intercom

You (A) can have a three-way conference intercom with two other 10U friends (B & C) by establishing two intercom connections simultaneously. While a three-way conference intercom is in progress, mobile phone connection of all three participants is temporarily disconnected. However, as soon as the conference intercom terminates or one of the participants leaves the intercom, all mobile phones automatically reconnect to their headsets. If you have an incoming mobile phone call during the conference intercom, terminate the conference intercom to automatically reconnect and receive the phone call.

1. You (A) need to be paired with two other friends (B & C) for three-way conference intercom.

2. Start an intercom conversation with one of the two friends in your intercom group. For example, you (A) may start an intercom conversation with the intercom friend (B). Or intercom friend (B) may start an intercom call with you (A).

3. You (A) can call the second intercom friend (C) by double tapping the Jog Dial, or the second intercom friend (C) may join the intercom by making an intercom call to you (A).

4. Now you (A) and two 10U intercom friends (B & C) are having a threeway conference intercom.

Group Intercom allows you to instantly create a multi-way conference intercom with three other most recently paired headsets.

1. Go through Intercom pairing with up to three headsets you want to have Group Intercom with.

2. Press the Front Button for 3 seconds to begin Group Intercom. The LED will flash purple and you will hear a voice prompt, “Group intercom”.

3. To terminate Group Intercom, press the Front Button for 1 second or tap the Rear Button during Group Intercom. You will hear a voice prompt, “Group intercom terminated”.

Starting Four-way Intercom

You can have four-way conference intercom with three other 10U users by adding one more intercom participant to the three-way intercom. While you are having a three-way intercom, a new participant (D), who is an intercom friend of your intercom friend (C), may join the conference intercom by making an intercom call to your intercom friend (C). Please note that in this case, the new participant (D) is an intercom friend of (C), not of you (A).

This video explains how to use Intercom features with the 10U.  

 

FM Sharing

You can listen to the radio during the intercom conversation. To start FM sharing, press and hold the (-) Button for 1 second during the intercom conversation. During FM sharing, you can move to the next preset station and you or your friend on the intercom can change frequencies. If either person changes the frequency, the other will listen to the same frequency. To terminate FM sharing, press and hold the (-) Button for 1 second or end the intercom call.

Note:

1. FM sharing will be terminated if the headset starts a multi-way intercom conference.

2. When Audio Multitasking is enabled, if an intercom call is made while you are listening to the FM radio, FM sharing will not work.

3. FM Sharing is only supported between Sena headsets that currently support this feature.

With the temporary preset function, you may temporarily preset stations automatically without changing the existing preset stations. Tap the Rear Button three times to automatically scan for 10 temporary preset stations. The temporary preset stations will be cleared when the system is powered off.

FM Radio On / Off

To turn on the FM radio, press the Rear Button for 1 second until you hear a mid-toned double beep sound. You will then hear a voice prompt, “FM on”. To turn off the FM radio, press the Rear Button for 1 second until you hear a voice prompt, “FM off”. When you power it off, the 10U will remember the last station frequency. When you power it on, the last station frequency will be playing.

With the temporary preset function, you may temporarily preset stations automatically without changing the existing preset stations. Tap the Rear Button three times to automatically scan for 10 temporary preset stations. The temporary preset stations will be cleared when the system is powered off.

“Scan” is the function that automatically searches station frequencies, starting from the current frequency and up. To use the scan function, please follow the procedures below:

1. Double tap the Rear Button. Then the current station frequency moves upward to find other station frequencies.

2. If the tuner finds a station, it stays at the station frequency for 8 seconds, then scanning to the next station frequency.

3. Scan function stops when you double tap the Rear Button again.

4. To save a station while scanning frequencies, tap the Rear Button when at that station. You will hear a voice prompt from the 10U, “Save preset (#)”. The station will be saved as the next preset number.

5. All stations preset during “Scan”, will overwrite previously set stations.

 

RDS AF allows a receiver to re-tune to the second frequency location when the first signal becomes too weak. With RDS AF enabled on the receiver, a radio station with more than one frequency can be used.

You can change this setting using the Sena Smartphone App.

“Seek” is the function that searches for station to station frequencies. To use the “Seek” function, please follow the procedure below:

1. Move and hold the Joystick left or right for 1 second to search down or up the station dial.

2. If the tuner finds a station while searching frequencies, it stops the seek function.

3. To save the current station, press and hold the Front Button for 1 second until you hear a voice prompt, “Preset (#)”.

4. Move the Joystick up or down in order to select which preset number you want for that specific station. You can save up to 10 preset stations (You may cancel the preset operation by waiting approximately 10 seconds. You will then hear “Save preset cancelled”. You can also move the Joystick up or down until you hear “Cancel”. Tap the Front Button to confirm cancellation. You will then hear “Save preset cancelled”).

5. To save the current station, tap the Front Button again. You will then hear a voice prompt, “Save preset (#)”.
6. To delete the saved station in the preset number, tap the Rear Button. You will then hear a voice prompt, “Delete preset (#)”.

 

Audio Source Priority (Default: Intercom)

Audio Source Priority allows you to select the priority between the intercom and music (which includes GPS app instructions and message notifications) from a smartphone. If the intercom is selected as the audio source priority, your music will be interrupted during an intercom conversation. If music is selected as the audio source priority, intercom conversations will be interrupted while your music is heard.

You can change the settings of the headset through the Sena Device Manager or the Sena Smartphone App.

Note:

Audio Source Priority is active only when Audio Multitasking is disabled.

 

Headset

If you want to restore the headset to factory default settings, use the Factory Reset in the configuration menu. The headset automatically restores the default settings and turns off.

Handlebar Remote

If you want to restore the Handlebar Remote to factory default settings, press the Front Button, the Rear Button, and the Joystick simultaneously for 1 second. The Handlebar Remote automatically restores the default settings and turns off.

When the 10U is not working properly or is in faulty status for any reason, you may reset by pushing the pin-hole reset button as shown in the picture below. Insert a paper clip into the reset pin-hole and press the reset button for a second with light pressure. The 10U will be switched off. Restart the system and try again. This will not restore the headset to factory default settings.

Go to the configuration menu. To delete all Bluetooth pairing information of the 10U, move the Joystick up or down until you hear a voice prompt, “Delete all pairings”, and tap the Rear Button to confirm.

If this feature is enabled, you can initiate an intercom conversation with the last connected intercom friend by voice. When you want to start intercom, say a word such as “Hello” loudly or blow air into the microphone. If you start an intercom conversation by voice, the intercom terminates automatically when you and your intercom friend remain silent for 20 seconds. However, if you manually start an intercom conversation by tapping the Front Button, you have to terminate the intercom conversation manually.

However, if you start intercom by voice and end it manually by tapping the Front Button, you will not be able to start intercom by voice temporarily. In this case, you have to tap the Front Button to restart the intercom. This is to prevent repeated unintentional intercom connections by strong wind noise. After rebooting the 10U, you can start intercom by voice again.

You can disable voice prompts by configuration setting, but the following voice prompts are always on.

– Voice prompts for configuration setting menu
– Voice prompts for battery level indicator
– Voice prompts for factory reset
– Voice prompts for speed dial
– Voice prompts for FM radio functions

Sidetone is audible feedback of your own voice. It helps you to naturally speak at the correct level according to varying helmet noise conditions. If this feature is enabled, you can hear what you are speaking during an intercom conversation or a phone call.

This feature is disabled by default. You can enable this feature using the Sena Smartphone App.

When Advanced Noise Control is enabled, the background noise is reduced during an intercom conversation. When it is disabled, the background noise is mixed with your voice during intercom.

This feature is enabled by default. You can disable this by using the Sena Smartphone App.

The 10U operates in the following order of priority:

Mobile phone (highest)
Intercom
Music sharing by Bluetooth Stereo music
FM Radio
Bluetooth stereo music (lowest)

A lower priority function is always interrupted by a higher priority function. For example, stereo music is interrupted by intercom call, and an intercom conversation is interrupted by an incoming mobile phone call.

Enabling Audio Boost increases the overall maximum volume. Disabling Audio Boost reduces the overall maximum volume, but delivers more balanced sound. 

To enable Audio Boost, use the Sena Smartphone App.

If this feature is enabled, you can answer incoming calls by voice. When you hear a ringtone for an incoming call, you can answer the phone by saying a word such as “Hello” loudly or by blowing air into the microphone. VOX Phone is temporarily disabled if you are connected to intercom. If this feature is disabled, you have to tap the Rear Button or the Front Button to answer an incoming call.

This feature can be disabled/enabled using the Sena Smarphone App.

Speed Dialing

You can quickly make a phone call by using the voice speed dial menu.

1. To enter into the voice speed dial menu, double tap the Rear Button and you will hear a mid-toned single beep and a voice prompt, “Speed dial”.

2. Move the Joystick up or down to navigate between the menus. You will hear prompts for each menu item.

3. Tap the Rear Button to select a voice menu among the followings:

(1) Last number redial
(2) Speed dial 1
(3) Speed dial 2
(4) Speed dial 3
(5) Cancel

4. After selecting the last number redial menu, you will hear a voice prompt, “Last number redial”. Then, to redial the last phone call number, tap the Rear Button.

5. To call one of the speed dials, move the Joystick up or down to navigate between the menus until you hear a voice prompt, “Speed dial (#)”. Then, tap the Rear Button.

6. If you want to exit the speed dial immediately, move the Joystick up or down until you hear voice prompt, “Cancel”, and tap the Rear Button. If you do not press any button within 15 seconds, the 10U will exit the voice speed dial menu and go back to stand-by mode.

Note:
1. Make sure that you connect the mobile phone and the headset to use the speed dial function.
2. You need to assign speed dial numbers before using the speed dial (please refer to section 14.1, “Assigning Speed Dial”).

 

Configuration Menu:

You can set the configuration of the 10U by the voice menu instruction described below.

1. To enter into voice configuration menu, press and hold the Front Button for 10 seconds until the LED shows solid blue and you hear high toned double beeps. You will also hear a voice prompt, “Configuration menu”.

2. Move the Joystick up or down to navigate between the menus. You will hear voice prompts for each menu item as below.

3. You can enable the feature or execute the command by tapping the Rear Button, or disable the feature by tapping the Front Button.

4. If any button is not pressed within 10 seconds, the 10U will exit the configuration and go back to stand-by mode.

5. If you want to exit the configuration immediately, move the Joystick up or down until you hear a voice prompt, “Exit configuration”, and tap the Rear Button.

 

 

10U for Arai Full-face Helmets Installation Guide

 

Note:
This installation guide is based on Arai RX7-RR5.


1. Before you install the 10U, remove the cheek pads and the neckroll.

2. Insert the main unit between the external shell and the inner shell.
Align its snap holders with the rear snaps, then click them through the
snap holders.

Note:
You can utilize the hook and loop fasteners for the main unit to tightly hold the
main unit to the helmet.

3. Slide in the antenna between the external shell and the rear left inner
shell.

4. Peel off the cover of the adhesive tape of the control unit and attach it
to the helmet.

5. Peel off the cover of the adhesive tape of the hook and loop fastener
for microphone and attach it on the inside of the helmet's chin guard.
Attach the wired microphone on the hook and loop fastener and insert
the microphone cable into the microphone connector.

6. Remove the cover of the cheek pad, and attach the loop fastener for
speakers on the corner of the ear pocket.

7. Attach the speaker and put the cover back on. Go through the same
process for the other cheek pad.

8. Place the FM antenna between the outer shell and the comfort
lining around the top shell of the helmet. Make sure the end of the
FM antenna is placed at front left part of the helmet away from the
antenna.

9. Reinstall the cheek pads and the neckroll.

 

 

The Sena 10U for Arai Full-Face Helmets is a Bluetooth headset that can be integrated inside of the helmet and be practically invisible from the outside when installed. The Sena 10U for Arai Full-Face Helmets are compatible with the following helmet models:

 

USA

  • Corsair-X
  • Corsair-V
  • Signet-X
  • Quantum-X
  • RX-Q
  • Signet-Q
  • Defiant
  • Defiant Pro-Cruise
  • Vector-2

Europe

  • RX-7V
  • RX-7
  • QV-Pro
  • Chaser-X
  • Rebel
  • Axces-3

Currently the 10U System is available in 5 different models for the Shoei GT-Air, Neotec and J-Cruise, Schuberth C3/C3 Pro, and Arai full-face helmets, with more to come in the future. These available versions of the 10U will only fit in these specific helmets as they were designed specifically for them.

Checking the Battery Level

LED Indicator

When the headset or the Handlebar Remote is powering on, their red LED flashes rapidly indicating the battery level.

4 flashes = High, 70~100%
3 flashes = Medium, 30~70%
2 flashes = Low, 0~30%

Voice Prompt Indicator

When you power on the headset, keep pressing the (+) Button and the (−) Button simultaneously for about 3 seconds until you hear three, high toned beeps. Then you will hear a voice prompt indicating the battery level. However, if you release the buttons as soon as the headset turns on, you will not hear the voice prompt for the battery level indication.

Note:
1. The battery performance may be reduced over time with usage.
2. Battery life may vary depending on conditions, environmental factors, functions of the product in use, and devices used with it.

 

Sena Smartphone App

The Sena Smartphone App allows you to configure device settings andview the User’s Guide and the Quick Start Guide. Pair your phone with your 10U headset (please refer to section 5.1 “Mobile Phone Pairing Mobile Phone, Bluetooth Stereo Device”). Run the Sena Smartphone App and you can configure its settings directly from your smartphone. You can download the Sena Smartphone App for Android or iPhone from www.sena.com/headset-app/.

The 10U supports firmware upgrades. You can update the firmware using the Sena Device Manager. Please visit Sena Bluetooth website at www.sena.com to check the latest software downloads.

No. The Handlebar Remote is included in the package with the 10U to allow riders to control the headset with the need to lift up their visor. However, the Handlebar Remote can be purchased separately as an additional accessory for the 10U.

If your Handlebar Remote becomes disconnected from your headset, check if they have enough battery power or if they are not separated by more than 10 meters. If they are low on battery, recharge and try again. If they are too far apart, bring them closer. If they are still disconnected, try pairing them again by following the procedure below.

1. Turn on the 10U and the Handlebar Remote.

2. Press the (+) Button for 10 seconds to enter the configuration menu. Tap the (+) Button until you hear a voice prompt saying, “Remote control pairing”. Press the (−) Button to enter into Remote Control Pairing mode and the red LED will flash rapidly and you will hear multiple beeps.

3. On the Handlebar Remote, press the Rear Button for 5 seconds until its LED flashes red and blue. The 10U will automatically perform pairing with the Handlebar Remote in pairing mode. The Handlebar Remote’s LED will flash blue every two seconds and you will hear a voice prompt, “Remote control connected” when they are successfully connected. 

Using the Handlebar Remote

 

Audio Multitasking (Default: Disable)

Audio Multitasking allows you to hear the audio from two features
simultaneously. When Audio Multitasking is enabled, phone calls, GPS instructions and intercom conversations can be overlaid with audio from the FM radio, music or GPS app instructions from a smartphone in the background with reduced volume. Increasing or decreasing the volume
of the audio in the foreground will also increase or decrease the volume of the overlaid audio in the background. The volume of the foreground audio can be adjusted using the headset. How much background audio that is heard can be adjusted using the Sena Smartphone App. HD Intercom, HD Voice and Audio Source Priority become disabled temporarily when Audio Multitasking is enabled.

 

* Two audio sources in the foreground can be heard simultaneously with the same volume level.

** Only one background source can be heard at a time while listening to an audio source in the foreground.

A. GPS instructions can be heard during phone calls and the volume level of both
audio sources can be adjusted using the headset.

B. GPS app directions will be heard in the background during intercom conversations.

C. The FM radio will be heard in the background when GPS instructions are heard.

Note:

1. Audio Multitasking will be activated during two-way intercom conversations with a headset that also supports this feature.

2. When Audio Multitasking is disabled, the background audio source will return to its independent volume level.

3. For Audio Multitasking to work properly, you need to power the headset off and on. Please restart the headset.

4. Some GPS devices may not support this feature.

 

Background Volume (Default: Level 5)

The Background Volume can be adjustable only when the Audio Multitasking turns on. Level 9 is the highest volume and 0 is the lowest.