Sena Technologies, Inc. (“Sena”) warrants that this product (“Product”) shall conform to and perform in accordance with published technical specifications and the accompanying written materials, and shall be free of defects in materials and workmanship for a period of two (2) years from the date of purchase by the first consumer purchaser of the Product. The limited warranty extends only to the original consumer purchaser of the Product and is not assignable or transferable to any subsequent purchaser/end-user.
This warranty is limited to the repair and/or replacement, at Sena’s discretion, of defective or non-conforming Product, and Sena shall not be responsible for the failure of the Product to perform specified functions, or any other non-conformance caused by or attributable to: (a) any misapplication or misuse of the Product; (b) failure of Customer to adhere to any of Sena’s specifications or instructions; (c) neglect of, abuse of, or accident to- the Product; or (d) any associated or complementary equipment or software not furnished by Sena.
Limited warranty service may be obtained by delivering the Product to Sena or to the international distributor it was purchased through, and providing proof of purchase or dated receipt. Customer agrees to insure the Product or assume the risk of loss or damage in transit, to prepay shipping charges to Sena, and to use the original shipping container or equivalent.
Sena provides the warranty service ONLY through the sales channels where the purchase was made, with the exception of the United States.
The following is the RMA (Return Merchandise Authorization) procedure according to the RMA address.
This is Prism. Engineered on Sena’s most advanced Bluetooth 4.0 platform, Prism records amazing images and stunning audio. From the first second you twist the throttle to the last run of the day, Sena Prism puts you in complete Bluetooth control.Learn More
Ready to hear what you’ve been missing? Two products … one passion. Narrate and capture real-time HD voice on your next adventure with the Sena Bluetooth Audio Pack for the GoPro® HERO3, 3+ and 4.Learn More
The 20S is a state-of-the-art motorcycle and powersports Bluetooth communication system. The unit provides a sleek and aerodynamic design that offers a versatile Jog Dial that maximizes the ease of use for riders.Learn More
By combining Sena’s Global Bluetooth leadership, innovative headset devices, and camera technology into one powerful setup, the Sena 10C is a truly complete solution.Learn More
Invisible from the outside, the Sena 10U delivers audiophile-worthy performance for your tunes and conversations in a stealthy setup that fits completely within the interior recesses of some of the world’s best helmets.Learn More
Low profile, yet rich with high-performance features, the 10R lets riders make hands-free phone calls, listen to music, get GPS directions, and have full-duplex intercom conversations with other riders in crystal-clear quality through the stereo Bluetooth® headset.Learn More
The simple solution for superior motorcycle helmet communication and audio performance. The 3S delivers outstanding incoming and outgoing audio performance with riding companions up to 200 meters away.Learn More
The SMH10 was designed to keep you connected to your riding companions over longer ranges for conversation and music sharing—up to 900 meters (980 yards).Learn More
Low profile, yet rich with high-performance features, the SMH10R lets riders make hands-free phone calls, listen to music, get GPS directions, and have full-duplex intercom conversations with other riders in crystal-clear quality through the stereo Bluetooth® headset.Learn More
The SMH5 series provides two-way intercom functionality that keeps you connected to your riding companion for conversations and music sharing through the crystal-clear Bluetooth® stereo headset.Learn More
The SMH5-FM provides two-way intercom functionality that keeps you connected to your riding companion for conversations and music sharing through the crystal-clear Bluetooth® stereo headset. Meanwhile, the integrated FM tuner delivers crystal-clear FM radio reception.Learn More
Extremely versatile with a long range, the SPH10 Bluetooth 3.0 stereo headset brings your favorite tunes, GPS navigation instructions, full-duplex intercom conversations featuring a 900-meter range, and hands-free calling to a wide range of outdoor sports and motorsports activities.Learn More
The SPH10H-FM’s Bluetooth 3.0 stereo headset features a simple earpad design that works great with half helmets while delivering your favorite tunes, GPS navigation instructions, four-way intercom conversations over a 700-meter range, and hands-free calling.Learn More
This headset was designed to give you a stable, secure fit for pretty much any kind of situation you might want to use it in—from helmet-to-helmet intercom duty to Bluetooth® hands-free calling to staying in touch with your companions in the great outdoors.Learn More
This versatile little device deserves a permanent spot in your adventure audio/video toolkit. Use it as a microphone paired with a Sena action camera or Bluetooth® Audio Pack for GoPro® to add crystal-clear sound to video from up to 350 meters away.Learn More
Getting out on the mountain no longer means disconnecting from your world. With a Bluetooth®-equipped mobile phone in your jacket pocket and Bluetooth® 3.0-equipped Snowtalk speakers tucked into the ear pockets of your helmet, you can enjoy conversations over a 700-meter range, or listen to and share music with your buddies.Learn More
The Sena Handlebar Remote gives you full control over your Sena Bluetooth® communication gear while reducing the risks of taking your hands off the handlebars while riding.Learn More
The safest way to control your Sena Bluetooth® gear. The Sena Wristband Remote features glove-friendly buttons and joystick that gives you full control over your Sena Bluetooth® communication gear.Learn More
The SR10 two-way Radio Adapter allows you to talk wirelessly with two-way radio devices via Bluetooth® 2.1+EDR. It also provides a hands-free gateway for mobile phones and is compatible with standard stereo or mono Bluetooth® headsets.Learn More
The SR10i Two-way Radio Adapter allows you to talk wirelessly with two-way radio devices via Bluetooth® 2.1+EDR.Learn More
With Bluetooth® 2.1+EDR, the SM10 allows you to add dual-stream wireless Bluetooth transmitting capabilities for up to two audio devices, such as a mobile phone and MP3 player. Both you and your passenger can listen to the same music or radio station at the same time, using any Bluetooth headset on the market.Learn More
Get answers to your questions, read product-specific FAQs, and watch videos that will help you master the functions and features of your Sena product.